Summary
Overview
Work History
Education
Skills
Certification
Birthday
Personal Information
References
Timeline
Hi, I’m

Kent Chhooi Kok Keong

Wakaf Bharu,Kelantan
Kent Chhooi Kok Keong

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level manager position. Ready to help team achieve company goals.

Overview

17
years of professional experience
10
years of post-secondary education
3
Certifications

Work History

CIMB Bank Berhad
Wakaf Bharu

Business Manager
01.2020 - Current

Job overview

  • Execute plans and strategies set by Head Office
  • Develop Hire Purchase sales tactics and plans that are in line with the AFS sales strategy
  • Coordinate business activities in achieving AFCs and the Bank's objectives in line with the rules and regulations
  • Achieve the targets set by management and manage the actual performance against targets for the sales staff
  • Adhere to the Delegated Authority and Power of Attorney vested on the holder
  • Ensure strict compliance with business rules, terms of underwriting, statutory requirements and company guidelines
  • Ensure timely pick-up of loan application for evaluation, verification, approval, including appeal and subsequent escalation to Retail Credit Management - Auto for decision
  • Ensure disbursement documentation in order and approved items/conditions fulfilled and recommended to Retail Credit Management - Auto for disbursement approval
  • Review and reply to audit reports, attend audit meetings, follow up on issues raised and ensure corrective/preventive actions are taken to avoid recurrence
  • Oversee AFCs General administration matters and ensure proper control
  • Monitoring of performance of staff at AFC and guidance to staff
  • Any other duties and responsibilities as assigned by Management from time to time.

CIMB Bank Berhad
Kota Bharu

Assistant Business Manager
05.2014 - 12.2019

Job overview

  • Assist BM in the management of AFC
  • Ensure timely pick-up of loan application for evaluation, verification, approval, including appeal and subsequent escalation to RCRM-Auto for decision
  • Ensure disbursement documentation in order and approved terms/conditions fulfilled and recommended to RCRM-Auto for disbursement approval
  • Review and reply to audit reports, attend audit meetings, follow up on issues raised and ensure corrective/preventive actions are taken to avoid recurrence
  • Ensure timely payment of AFCs utility expenses
  • Ensure proper control of fixed assets and proper maintenance of the premises and office equipment
  • Regular check on security documents and vehicle inspections for Floor Stocking and other related facilities
  • Key holder of Centre premises
  • Undertake the functions and responsibilities of Designated Compliance Officer
  • Any other duties and responsibilities as assigned by Management from time to time.

CIMB Bank Berhad
Kota Bharu

Credit Processing Executive
03.2010 - 04.2014

Job overview

  • Evaluate the creditworthiness of the credit application and ensure strict compliance with all business rules, terms of underwriting, statutory requirements and company guidelines
  • Ensure that the data keyed in by ME/ABMS/SSC in ACS are accurate and complete
  • Ensure timely pick-up of credit application for processing
  • Ensure that all supporting documents are verified and checked for accuracy
  • Conduct verification with third parties at the best effort basis, for the purpose of credit verification and evaluation
  • Verify the results of all credit checking and other checking as when required on hirer, guarantor and vehicle of applicable
  • Identify potential fraud such as falsified documents being used for credit application
  • If any irregularities detected on the documents provided by customer/dealer, to notify RCRM-Auto Support via email and upload all relevant documents in ACS
  • Determine the total loan exposure of the applicant and guarantor
  • Recommended to conduct site visit where necessary
  • Recommended credit application for decision
  • Review and assess appeal cases on customer request for change in credit terms
  • Perform CTOS enquiry for all non-individual applications, customer age more than 30 years old but no CCRIS record
  • Ensure that tasks are carried out with integrity and accuracy, service delivery standard and speed are within TAT timeline
  • Any other duties as assigned by ABM/BM and higher authorities from time to time.

CIMB Bank Berhad
Kota Bharu

Credit Administration Executive
10.2007 - 02.2010

Job overview

  • Drive the completion of disbursement documents and information by working as a team with Sales Staff
  • Check the completeness and correctness of documentation as per requirements
  • Manage disbursement TAT within targeted timeline
  • Follow through on lending documents and information with Sales Staff
  • Submit ownership claim through FIS-Hakmilik System upon request and after ensuring all documentation is completed and all approval conditions are fulfilled
  • Ensure timely submission of complete JPH transfer documents to appointed runners and maintain proper record
  • Recommended all loan disbursements
  • Ensure all related registers pertaining to the unit/section are properly maintained and updated timely
  • Monitor and follow up on relevant post-disbursement documents and non-compliance issues
  • Ensure the photocopy of duly transferred Vehicle Ownership Certificate is certified true copy prior to updating JPH transfer status in SIBS-eTP for PBT/PBR/IBS cases
  • Perform Ownership Inquiry via FIS Gateway at FIS Tab on ownership record
  • Ensure that CIMB Ownership Claim status is 'Claim Processed'
  • Upon disbursement, ensure credit files together with security documents are forwarded to iCIMB according to service level agreement timeliness and update SIBS-eTP on movement of the credit files accordingly
  • Custodian of security documents for Floor Stocking
  • Supervise and ensure timely printing of HP Agreement
  • Brief customer on the contents of HP Agreement, witness the execution of the Agreement and sight original identification documents
  • Attend to walk-in customers who inquire about hire purchase products at AFC
  • To serve Product Disclosure Sheet to customer
  • Cross-selling on Banca and other products.

Education

Northen University of Malaysia

Bachelor of Communication (Hons) from Development Communication
06.2003 - 05.2006

University Overview

Sekolah Menengah Chung Hwa

Sijil Tinggi Persekolahan Malaysia (STPM)
01.2001 - 05.2002

University Overview

Sekolah Menengah Chung Cheng

Sijil Pelajaran Malaysia (SPM)
01.1995 - 05.2000

University Overview

Skills

Communication (Written and Verbal)

Certification

Takaful Basic Examination Part A & C, Islamic Banking and Financial Institute Malaysia, 2018

Birthday

Birthday

24/12/1982

Personal Information

Personal Information
  • Gender: Male
  • Nationality: Malaysian
  • Marital Status: Married

References

References
References available upon request

Timeline

Business Manager
CIMB Bank Berhad
01.2020 - Current
Assistant Business Manager
CIMB Bank Berhad
05.2014 - 12.2019
Credit Processing Executive
CIMB Bank Berhad
03.2010 - 04.2014
Credit Administration Executive
CIMB Bank Berhad
10.2007 - 02.2010
Northen University of Malaysia
Bachelor of Communication (Hons) from Development Communication
06.2003 - 05.2006
Sekolah Menengah Chung Hwa
Sijil Tinggi Persekolahan Malaysia (STPM)
01.2001 - 05.2002
Sekolah Menengah Chung Cheng
Sijil Pelajaran Malaysia (SPM)
01.1995 - 05.2000
Kent Chhooi Kok Keong