Pickleball
Hi, I’m
Kenneth Chan
Caspia, M Residence 2, 28, Jalan MR 2/10, 48020, Rawang, Selangor
Summary
Dynamic Marketing and Sales Professional with 7 years of proven experiences in the real estate industry, specializing in high-end new residential and new commercial office projects, sub-sales, and rental properties. Adept at leveraging digital marketing strategies and negotiation skills to significantly enhance property visibility and accelerate sales cycles. Possesses a strong track record in building and maintaining long-term relationships with key stakeholders, including developers, clients, and industry professionals. Known for a keen eye for detail, a goal-oriented mindset, and the ability to close deals swiftly while ensuring mutual satisfaction.
Highly organized and dependable, with expertise in managing multiple priorities and leading successful campaigns. Skilled in evaluating and marketing investment properties, conducting large-scale open houses, and maximizing client returns through expert market analysis. Ready to apply extensive real estate experience and a well-developed professional network to drive sales and marketing initiatives in a high-end office and residential development environment.
Overview
35
years of professional experience
3
Languages
12
years of post-secondary education
Work History
D2 & Co. | Zeon Properties International
Senior Real Estate Negotiator, Team Leader
01.2025 - Current
Job overview
- Negotiated favorable terms by effectively communicating with sellers, buyers, and agents.
- Demonstrated expertise in real estate contracts and legal procedures to ensure smooth transactions for all parties involved.
- Assisted clients with preparing their properties for sale, recommending staging techniques that highlighted key features of the home.
- Maintained an extensive network of industry professionals, including mortgage brokers, home inspectors, and contractors, to provide clients with a seamless experience throughout the buying or selling process.
- Boosted referral business through exceptional customer service and consistently exceeding client expectations.
- Developed strong relationships with clients through active listening, understanding their needs, and prioritizing personalized service.
- Increased client satisfaction by providing timely and accurate market information for informed decision making.
- Evaluated market conditions by staying updated on industry trends to provide accurate property valuations for clients.
- Facilitated efficient communication between all parties during transactions to keep deals moving forward smoothly without delays or misunderstandings.
- Conducted property showings to prospective buyers highlighting benefits of specific properties as well as comparing them to other options available in the market.
- Advertised client properties through websites, social media, and real estate guides.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Developed and implemented marketing strategies to maximize sales and attract new clients.
D2 & Co. | Dutama Properties
Senior Real Estate Negotiator, Team Leader
06.2021 - Current
Job overview
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Developed marketing strategies and hosted property tours.
- Conducted market research and provided property advice.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Facilitated transactions and provided market insights.
- Enhanced client experience through personalized consultations.
- Contributed to a positive team atmosphere within the brokerage, sharing knowledge and experience with colleagues to promote collective success in meeting sales goals.
- Used innovative marketing strategies to increase property sales.
- Negotiated contracts and pursued new business opportunities.
Property Hub
Real Estate Negotiator
11.2018 - 05.2021
Job overview
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Developed marketing strategies and hosted property tours.
- Conducted market research and provided property advice.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Facilitated transactions and provided market insights.
- Enhanced client experience through personalized consultations.
- Contributed to a positive team atmosphere within the brokerage, sharing knowledge and experience with colleagues to promote collective success in meeting sales goals.
- Used innovative marketing strategies to increase property sales.
- Negotiated contracts and pursued new business opportunities.
COCCHA | JK Estella Sdn Bhd
Founder and Business Development Director
09.2008 - 06.2018
Job overview
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Negotiated contracts and pursued new business opportunities.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Mentored team members to develop their skills, leading to increased productivity and successful promotions within the company.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Conducted market research studies to identify untapped opportunities for growth within the industry landscape.
- Expanded product offerings to reach a more diverse customer base, boosting overall sales figures.
- Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Organized promotional events and interacted with community to increase sales volume.
- Implemented systems and procedures to increase sales.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
McKleen Car Detailing
Director and Operations Manager
03.2007 - 12.2009
Job overview
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed operations, improved quality, and trained staff.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
Custom Jewelry Wholesale | Self Employed
Director, Sales And Business Development Manager
06.2006 - 10.2007
Job overview
- Expanded market share by identifying and penetrating untapped markets.
- Built customer relationships and increased profitability.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Launched new product lines by conducting extensive competitor analysis and identifying gaps in existing market offerings.
- Strengthened client relationships, conducting regular follow-up meetings to ensure satisfaction and uncover additional needs.
- Connected with prospects through trade shows, cold calling and local-area networking.
Avatar Consultancy
Assistant Architect
03.2003 - 03.2006
Job overview
- Prepared blueprints and conduceted site analyses.
- Using computer-aided design programs such as: ArchiCAD, AutoCAD, Photoshop for designing process
- Supported design presentations and project documentation.
- Produced digital and physical conceptual models.
- Supported senior architects in developing creative conceptual designs that met both aesthetic and functional requirements of clients'' briefs.
- Prepared architectural plans and detailed specifications
- Put together project documents and reports.
- Submitted ideas as part of early stages of design processes.
- Developed detailed construction documents for efficient project execution and reduced risk of errors during the construction process.
Education
University Of TasmaniaLaunceston, Tasmania, Australia
Bachelor of Science from Architecture
02.2001 - 12.2002
University of TasmaniaLaunceston, Tasmania, Australia
Bachelor of Science from Architecture Environmental Design
02.2000 - 12.2000
Equator Academy Of ArtGeorge Town, Penang, Malaysia
Associate of Science from Architecture
02.1997 - 06.1999
Disted CollegeGeorge Town, Penang, Malaysia
South Australian Certificate of Education (SACE ) from Pre-University
01.1996 - 12.1996
Chung Ling High SchoolAyer Itam, Penang, Malaysia
High School Diploma
01.1990 - 12.1995
Skills
Lead Follow Up
Accomplishments
- Up to year 2025, sold 20 units of The MET Corporate Towers in total with GDV RM30 millions.
- Generated gross commission of RM300,000 in projects, sub-sale and rentals in 2024
- Awarded Top 15 Sale Achiever in D2 & C0. | Dutama Properties in 2024
- Awarded Top 10 Sale Achiever in D2 & Co. | Dutama Property in 2023
- Generated gross commission of RM360,000 in projects, sub-sale and rentals in 2023.
- Personal highest single transacted sale in residential property at RM3,600,000 of Pavilion Mont Kiara in 2023
- Appointed project co-leader for projects: Sosiete and The MET Corporate Towers
- Awarded Top 10 Sale Achiever in D2 & Co. | Dutama Property in 2022
- Transacted 3 Units of The MET Corporate Towers worth RM3,200,000 with D2 & Co. | Dutama
- Generated gross commission of RM200,000 in projects, sub-sale and rentals in 2022.
- Awarded Top 15 Sale Achiever Award in Property Hub in 2020
- Transacted 6 units of The MET Corporate Towers with Property Hub worth of RM6,000,000
- Serving international investors from: Singapore, Dubai, India, Korea, Japan, UK, Taiwan, China, HongKong, Brunei, Indonesia...
- 2017: COCCHA achieved 30th outlets with Parkson in Shang Hai province and ShenZhen province.
- 2014: Partnership with China investors, set up COCCHA's design studio in Guangzhou and Opened 8th & 9th outlet in Kuching.
- 2012: COCCHA opened its 6th outlet in Parkson 1 Utama Mall and 7th outlet in Parkson Setia City Mall
- 2011: COCCHA opened its 3rd outlet which also its 1st Flagship shop in Sunway Pyramid Mall, 4th outlet in Parkson Gurney Plaza, 5th outlet in Parkson 1 Utama Mall
- 2011 Joined Zalora Marketplace Online and become their top sale in their platform.
- 2010: COCCHA have partnership with Parkson opened its 2nd outlet is Premium Parkson Pavilion Mall
- 2009: COCCHA set up it 1st outlet in Sungai Wang Plaza
Interests
Reading
Motorsports - Car Racing
Singing
Running
Reading, badminton, running, motorsport, singing
- Reading: Focus on Sale & Marketing, Management and Leadership for self improvement
- Pickleball: Training extensively for competitions
- Competed at state (Penang) and national level (MSSM). Trained under Penang Badminton Youth Programe which was by BAM.
- Motorsport: Participated in various motorsport racing since 2005, from Go-Kart racing, Malaysia Super Series, Merdeka 12 Hours Endurance Race to Sepang 1000km Endurance Race. I was appointed as motorsport instructor for Malaysia Renault Sports, Malaysia Falken Tire, Kegani Racing School and High Performance Club.
- Singing and running: Daily hobbies for fitness and personal enjoyment, Singing: serve in FGA CYC as worship vocal.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Upper intermediate (B2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Malay
Advanced (C1)
Chinese (Cantonese)
Bilingual or Proficient (C2)
Timeline
Senior Real Estate Negotiator, Team Leader
D2 & Co. | Zeon Properties International
01.2025 - Current
Senior Real Estate Negotiator, Team Leader
D2 & Co. | Dutama Properties
06.2021 - Current
Real Estate Negotiator
Property Hub
11.2018 - 05.2021
Founder and Business Development Director
COCCHA | JK Estella Sdn Bhd
09.2008 - 06.2018
Director and Operations Manager
McKleen Car Detailing
03.2007 - 12.2009
Director, Sales And Business Development Manager
Custom Jewelry Wholesale | Self Employed
06.2006 - 10.2007
Assistant Architect
Avatar Consultancy
03.2003 - 03.2006
University Of Tasmania
Bachelor of Science from Architecture
02.2001 - 12.2002
University of Tasmania
Bachelor of Science from Architecture Environmental Design
02.2000 - 12.2000
Equator Academy Of Art
Associate of Science from Architecture
02.1997 - 06.1999
Disted College
South Australian Certificate of Education (SACE ) from Pre-University
01.1996 - 12.1996
Chung Ling High School
High School Diploma
01.1990 - 12.1995