KENEITH CHAROLTE
Sale Asisstant
Miri,Sarawak
Summary
Proven track record in enhancing customer satisfaction and sales at EMART SDN. BHD., leveraging strong communication and product management skills. Excelled in team collaboration and customer service, significantly contributing to store performance. Demonstrated adaptability and a commitment to safety and efficiency in diverse roles. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
Work History
Sales Assistant
EMART SDN. BHD.
09.2023 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Updated product displays regularly, keeping store appearance fresh and appealing.
- Developed loyal customer base by providing consistent, high-quality service.
- Collaborated with team members to achieve sales targets and improve store performance.
Operator
Press Metal Bintulu SDN. BHD.
10.2021 - 06.2023
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Worked outside in all weather conditions.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
General Worker
Bintulu Lumber Development SDN. BHD.
04.2019 - 01.2021
- Performed general housekeeping and cleaning tasks.
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Assisted team members with tasks that require group effort.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Increased productivity with effective communication and collaboration among team members.
Education
SPM - BM,BI,ENGLISH,SCIENCE,MATH,PEN.MORAL,PERNIAGAAN
SMK Subis
Batu Niah,Miri 04.2001 -
Skills
Customer Needs Assessment
Stock management
Brand and product knowledge
Product management and pricing
Customer Assistance And Services
Friendly and Helpful
Honest
Teamwork and Collaboration
Effective Communication
Strong Communication and Interpersonal Skills
Multitasking Abilities
Team Cooperation
Time management abilities
Languages
Bahasa Iban
Native language
English
Upper intermediate
B2
Malay
Proficient
C2
Timeline
Sales Assistant
EMART SDN. BHD.
09.2023 - Current
Operator
Press Metal Bintulu SDN. BHD.
10.2021 - 06.2023
General Worker
Bintulu Lumber Development SDN. BHD.
04.2019 - 01.2021
SPM - BM,BI,ENGLISH,SCIENCE,MATH,PEN.MORAL,PERNIAGAAN
SMK Subis
04.2001 -
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