Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Additional Information
KEY ATTRIBUTES
Timeline
Generic

Kendall Ngu

No.8, Jalan Geika, 98000, Miri, Sarawak

Summary

Senior Sales Engineer with 10 years of experience supporting comprehensive sales and marketing strategy. Growth minded product marketing strategist collaborating with cross functional teams to support customers. Proven track record of building and growing sales territories in competitive environments. Dedicated to building rapport and maintaining loyal customer relationships through understanding needs and creating individual solutions. Offering deep technical support with strong communication skills to help customers understand product offerings. Experience in metering skid, chemical injection skid automation, custody transfer for oil and gas, batching control in oleochemical, wet gas measurement and LNG measurement.

Overview

16
16
years of professional experience

Work History

Senior Sales Engineer

Emerson
02.2013 - Current

• Responsible for Individual FLOW products booking goals in East Malaysia.
• Responsible in attending to customer enquiries, generating new enquiries, providing technical solutions, marketing activities and developing sales strategy.
• Leveraging the support of Flow Solutions Group, collaboration among Emerson Automation Solution Business Units and Asia Pacific Team to develop and achieve overall objectives with respect to the sales budget and targeted account.
• Develop & manage reports on sales pursuit plan, status, forecasting and analysis.

• Responding to clients' technical requirements and convey clients' technical requirements to sales leaders

and marketing team.

• Lead for MLNG upgrade product for densitometer in allocation metering skid in 2018.

• Completed project chemical injection technology conversion for SSB E6 in 2014 and Sabah Shell GK MLK in 2022.



Reliability Engineer

X-Fab Sarawak Sdn Bhd
10.2009 - 10.2012
  • Involved in weekly local capacity planning to meet the projects milestone.
  • Perform engineering design and risk assessment and provide technical support to modules.
  • Project execution to ensure projects are implemented within standards and specifications, project schedule and budget without compromise on quality. Achievements:
  • Training coordinators for new hires in 2011. Responsible to prepare training programs, monitor the training programs through mentors.
  • Attended secondment in Erfurt for 6 weeks and participate in research for TMOS.
  • Manage and execute all necessary reliability testing activities, test plan set up methodology, project creation, data analysis, and report preparation.

Intern

Daiken Sarawak Sdn Bhd
11.2007 - 02.2008
  • Execute test for ensuring good quality of raw material.
  • Inspect product daily and responsible of reporting it to the respective engineer.
  • Achievements:
  • Generate correlation raw material and effects on fiberboard quality.
  • Design new steam separator using Hysis software to be implement in the process in future.
  • Improve the process of continuous pressure system by introducing new release agent through different suppliers.

Education

Bachelor of Science - Chemical Engineering

Curtin University, Sarawak Malaysia.
Miri
06.2009

SPM -

SMK Bintulu
Bintulu
12.2003

PMR -

SMK Bintulu
Bintulu
12.2001

Skills

  • Sales Presentation
  • Customer Queries
  • Sales Planning
  • Deliver Technical Presentations
  • Term Negotiations
  • Expanding Territories
  • Pre-Sales Support
  • Customer Feedback
  • Complex Problem-Solving
  • Site Visits
  • Sales Team Collaboration
  • Installation Requirements
  • Monthly Forecasting
  • Procurement and Sales

Hobbies

Swimming, baking, camping, snorkelling

Languages

Chinese (Mandarin)
Native language
English
Advanced
C1
Malay
Advanced
C1

Additional Information

Current Salary :RM 7235

Expected Salary : RM8000-RM9000

KEY ATTRIBUTES

 

  • Strong Performance Ethic with clear focus on delivery of outcomes
  • Motivated to drive for Continuous Improvement
  • Have strong negotiation and convincing skills
  • Good verbal communication, coordination and organizing skills with minimum supervision

Timeline

Senior Sales Engineer

Emerson
02.2013 - Current

Reliability Engineer

X-Fab Sarawak Sdn Bhd
10.2009 - 10.2012

Intern

Daiken Sarawak Sdn Bhd
11.2007 - 02.2008

Bachelor of Science - Chemical Engineering

Curtin University, Sarawak Malaysia.

SPM -

SMK Bintulu

PMR -

SMK Bintulu
Kendall Ngu