HUBSPOT
KEN TAN
Sales Manager
Summary
As a dedicated Sales Representative, I excel in managing my own sales pipeline, developing robust client relationships, and optimizing sales strategies to achieve exceptional individual performance. I handle every aspect of the sales process, from prospecting and follow-up to negotiations and closing deals, all while providing outstanding customer service. My goal is to drive revenue and contribute significantly to the overall success of my organization through my direct sales efforts and innovative strategies.
Overview
11
11
years of professional experience
Work History
Sales Manager
PAYBUN SDN BHD
06.2022 - Current
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Developed key account relationships for improved client retention and long-term partnerships.
- Enhanced team collaboration through regular communication channels, fostering a positive work environment where ideas could flourish.
- Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
- Managed sales promotions and marketing strategies on major social media sites.
- Analyzed sales and marketing data for improved strategies.
Sales Manager
AGHRM Malaysia SDN BHD
08.2021 - 06.2022
- Optimized sales funnel management, enhancing lead generation and conversion rates.
- Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Senior Sales Executive
GREATDAY SDN BHD
09.2020 - 08.2021
- Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.
- Delivered compelling presentations to prospective clients, showcasing the value of company offerings and driving business growth.
- Managed complex sales cycles, navigating various decision-makers within organizations to secure successful deals.
- Championed a customer-centric approach within the sales team, fostering an environment where client satisfaction was always prioritized.
- Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
Licensed Life Insurance Agent
Allianz Life Insurance
03.2013 - 12.2020
- Collaborated with team members to continuously improve sales processes, leading to increased productivity and efficiency.
- Cultivated strong relationships with underwriters to facilitate smooth policy issuance and expedited approvals for clients.
- Educated clients on the importance of life insurance as part of their overall financial planning strategy.
- Streamlined the application process for clients, ensuring timely submission and approval of life insurance policies.
Business Development Executive
INFO TECH SYSTEM INTEGRATORS (M) SDN BHD
02.2019 - 08.2020
- Improved operational efficiency, streamlining workflow processes and reducing redundancies.
- Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
- Generated revenue growth by developing and executing targeted sales strategies to expand market share.
- Enhanced data-driven decision-making, implementing advanced analytics tools across business units.
- Grew customer base, conducting thorough market research to identify new target demographics.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
Education
Associate of Arts - A-LEVEL
Tunku Abdul Rahman Collage
Kuala Lumpur, Malaysia 04.2001 -
Skills
Sales operation
Sales Tracking
Sales Planning
New Business Development
Strategic Planning
Sales Presentations
Upselling strategies
Service promotions
Systems and software expertise
Fast Learner
Software
EXCEL
POWER POINT
WORDS
Languages
Chinese (Cantonese), Chinese (Mandarin)
Native language
English
Intermediate
B1
Malay
Elementary
A2
Timeline
Sales Manager
PAYBUN SDN BHD
06.2022 - Current
Sales Manager
AGHRM Malaysia SDN BHD
08.2021 - 06.2022
Senior Sales Executive
GREATDAY SDN BHD
09.2020 - 08.2021
Business Development Executive
INFO TECH SYSTEM INTEGRATORS (M) SDN BHD
02.2019 - 08.2020
Licensed Life Insurance Agent
Allianz Life Insurance
03.2013 - 12.2020
Associate of Arts - A-LEVEL
Tunku Abdul Rahman Collage
04.2001 -