Summary
Work History
Skills
Education
Timeline
Generic
Kelvin Kai Wen Khoo

Kelvin Kai Wen Khoo

Salesman
Johor Bahru, Johor,01

Summary

Dynamic and results-driven professional with a proven track record at Harrison Sdn Bhd, excelling in customer engagement and relationship building. Adept at addressing customer needs and enhancing loyalty, I leverage active listening and complaint handling skills to drive sales and foster a supportive team environment.

Work History

Salesperson

Harrison Sdn Bhd
02.2013 - 06.2017
  • Worked to build relationships with customers and built potential for additional sales.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.


Customer Service /Office Administrator

DHL Express ServicePoint
08.2017 - 08.2018
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.

Technician Specialist

DeepSeep (Washing Machine)
09.2018 - 04.2021
  • Went to customer house to clean up their washing machine.
  • Repairing washing machine.
  • Collaborated with team members to complete complex projects within established timelines.

Salesperson

Tian Seng PLYWOOD
05.2022 - Current
  • Ensure the plywood send by customer all relevant information which include price
    Close name list and filling.
  • Checking outsource D/O and invoice.
  • Went to every furniture shop, to promote our board, and give customer the best price.
  • Help on logistic to prepare packing list

Skills

Customer engagement

Education

ST.Patrick Secondary School
Sabah,Tawau
01.2012 - 01.2017

Diploma In Computer Networking

AMC College
Sabah, Kota Kinabalu

Timeline

Salesperson

Tian Seng PLYWOOD
05.2022 - Current

Technician Specialist

DeepSeep (Washing Machine)
09.2018 - 04.2021

Customer Service /Office Administrator

DHL Express ServicePoint
08.2017 - 08.2018

Salesperson

Harrison Sdn Bhd
02.2013 - 06.2017

ST.Patrick Secondary School
01.2012 - 01.2017

Diploma In Computer Networking

AMC College

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Kelvin Kai Wen KhooSalesman