Kelvinder Singh
Supervisor
Petaling Jaya,10
Summary
Proven leader with experience at Surface Cafe PJX, adept in enhancing customer satisfaction and streamlining operations. Skilled in Microsoft Office and known for exceptional communication and problem-solving abilities. Successfully managed multiple tasks, improving team performance through effective feedback and training. Demonstrates strong teamwork and leadership, contributing to significant operational improvements.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Surface Cafe PJX
Supervisor
Petaling Jaya, Selangor
07.2023 - 11.2024
- Established and maintained positive relationships with external customers and vendors.
- Evaluated team performance and provided feedback to enhance individual skills.
- Developed strong customer relations by providing timely and accurate information and solutions to customer inquiries.
- Maintained a high level of customer service standards and provided an exceptional customer experience.
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Ensured smooth restaurant operation by promptly addressing any equipment malfunctions or maintenance needs in the dining area or kitchen facilities.
Rakan Ikhlas Services Sdn Bhd
Internship Human Resources
Subang Jaya, Selangor
02.2023 - 04.2023
- Skilled in the use of Microsoft Office Suite to create and maintain employee records and documents.
- Proven ability to manage multiple tasks with strict deadlines for a large employee population.
Education
No Degree - Diploma In Investigation Services
College Unikop
Cyberjaya, Selangor, Malaysia 03.2020 - 05.2023
Skills
Strong communication skills
Cash handling expertise
Staff training and development
Problem-solving
Teamwork
Leadership
Hobbies
Football
Badminton
Timeline
Surface Cafe PJX
Supervisor
07.2023 - 11.2024
Rakan Ikhlas Services Sdn Bhd
Internship Human Resources
02.2023 - 04.2023
No Degree - Diploma In Investigation Services
College Unikop
03.2020 - 05.2023
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