Kelly Fong Siaw Ling
Putatan,Sabah
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
12
12
years of professional experience
Work History
Site Administrator
CHINA STATE CONSTRUCTION ENGINEERING (M) SDN BHD
Putatan,Sabah
05.2023 - 06.2024
- Manage day-to-day office activities for smooth operations.
- Handle incoming calls and correspondence, providing information as required.
- Assist with general office administration, including filing, data entry, and document management.
- Support scheduling and coordination of meetings and appointments.
- To monitor and to do daily checking on staff attendance, lateness and absenteeism. To update and remarks on staff leave in attendance system log, email attendance report every payroll cut-off day and early of the new month to HQ Human Resources Department without any delay.
- To prepare the claim for Project Manager claim like petty cash, travelling claim, general claim and guest entertainment expenses claim and ensure receipt and supporting document are provided.
- Support other administrative tasks as needed.
Retail Supervisor
POPULAR BOOK CO (M) SDN BHD
Kota Kinabalu,sabah
05.2012 - 05.2023
- Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves.
- Monitored sales performance of team members to ensure goals were met or exceeded expectations.
- Resolved customer complaints in a timely manner while maintaining excellent relations with customers.
- Developed strong relationships with key suppliers by consistently providing high quality service standards.
- Assisted in training new employees on product knowledge, customer service and cash handling procedures.
- Processed returns and exchanges according to established guidelines while ensuring customer satisfaction.
- Performed daily audits of merchandise displays, pricing accuracy and store security measures.
- Maintained a clean and organized work environment, coordinated restocks to keep retail displays organized and full for customers.
- Reviewed financial records such as invoices, purchase orders documents for accuracy.
- Supervised work of cashiers, training new team members and monitoring performance.
- Utilized POS systems and inventory management software to streamline operations and improve accuracy.
Education
SPM -
SMK SANZAC
Kota Kinabalu, Sabah12-2007
Skills
- Customer Service Management
- Store maintenance
- Inventory Control
- Administrative Documentation
- Sales monitoring
- Product Sales
- Departmental Procedures
- Cash Drawer Reconciliation
- Product Merchandising
- Teamwork and Collaboration
- Office Administration
- Customer Service
- Administrative Support
- Bookkeeping
- Scanning and copying
- Office Management
Languages
Chinese
First Language
English
Elementary (A2)
A2
Malay
Intermediate (B1)
B1
Chinese
Advanced (C1)
C1
Timeline
Site Administrator
CHINA STATE CONSTRUCTION ENGINEERING (M) SDN BHD
05.2023 - 06.2024
Retail Supervisor
POPULAR BOOK CO (M) SDN BHD
05.2012 - 05.2023
SPM -
SMK SANZAC
Similar Profiles
Khee Kuan ChanKhee Kuan Chan
Estimator at China State Construction Engineering (M) Sdn BhdEstimator at China State Construction Engineering (M) Sdn Bhd
Kelvin Ong Choon Tiong 王信中 Kelvin Ong Choon Tiong 王信中 null
Project Manager at China Construction Yangtze RiverProject Manager at China Construction Yangtze River
Tilagalingam RangasamyTilagalingam Rangasamy
Health, Safety & Environmental Officer at Pembinaan Tuju Setia Sdn BhdHealth, Safety & Environmental Officer at Pembinaan Tuju Setia Sdn Bhd