Friendly Manicurist versed in both manicures and pedicures. Hardworking, reliable and dedicated to customer service. Willing to take on any task to support business and team needs.
Hi, I’m
Kelly Leong Lai Fern
Johor
Summary
Overview
12
years of professional experience
Work History
Pretty Inn Nails
Manicurist and Pedicurist
07.2011 - 03.2017
Job overview
- Performed detailed trimming, filing and other nail services.
- Designed creative nail art designs and patterns.
- Oversaw schedule to manage appointments of new and existing clients.
- Educated clients on proper use of salon products.
- Passionate about learning and committed to continual improvement.
- Help out convenient stall sometimes which combine with the saloon.
- Closing daily sales before knock off.
Freelance
Freelance Manicurist
04.2017 - 11.2017
Job overview
- Provide door to door manicure and pedicure service.
Glister Beauty And Nails Saloon
Manicurist and Pedicurist
12.2017 - 02.2018
Job overview
- Maintained a clean and sanitary work environment, ensuring the health and safety of clients.
- Administered polishes, creams and cuticle oils.
LoveLi & Co
Manicurist and Pedicurist
03.2018 - 12.2023
Job overview
- Increased repeat business by building strong relationships with clients and consistently delivering exceptional service.
- Registered customer information on database to enable tracking history and maintain accurate records.
- Maintained a clean and sanitary work environment, ensuring the health and safety of clients.
- Communicated effectively with management concerning important customer issues.
- Developed loyal client base through consistent communication regarding appointment reminders, promotions, and follow-up care recommendations.
- Oversaw schedule to manage appointments of new and existing clients.
- Recorded weekly supply and inventory needs and made regular orders for replenishment.
- Passionate about learning and committed to continual improvement.
- Simple administrative job as in closing daily sales manually and filing documents.
Education
Snips Collage of Creative ArtsKuala Lumpur, Malaysia
Certificate In Face Of Art Design
02.2008
University Overview
Snips Collage of Creative ArtsKuala Lumpur,Malaysia
Certificate In Advance Nail Studio Course
06.2007
University Overview
SMK Bukit IndahSelangor, Malaysia
High School
12.2006
University Overview
Skills
- Active Listening
- Professionalism
- Client Service Records
- Continuous Improvement
- Appointment Scheduling
- Customer Service
- Call Answering and Routing
- Inventory controls
- Nail Polish Application
- Nail Care and Shaping
Timeline
Manicurist and Pedicurist
LoveLi & Co
03.2018 - 12.2023
Manicurist and Pedicurist
Glister Beauty And Nails Saloon
12.2017 - 02.2018
Freelance Manicurist
Freelance
04.2017 - 11.2017
Manicurist and Pedicurist
Pretty Inn Nails
07.2011 - 03.2017
Snips Collage of Creative Arts
Certificate In Face Of Art Design
Snips Collage of Creative Arts
Certificate In Advance Nail Studio Course
SMK Bukit Indah
High School
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