KELIRAN SARDDESH A/L STALIN
Kuala Lumpur
Summary
Dynamic professional with a proven track record at Midtown Villa Hotel, adept in multitasking and maintaining a professional appearance. Excelled in team supervision and communication, significantly enhancing customer satisfaction. Demonstrates a fast-learning ability and commitment to continuous improvement, skillfully managing responsibilities across diverse roles to drive quality control and operational efficiency.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Receptionist
Midtown Villa Hotel
04.2024 - 12.2024
- Managed multiple tasks and met time-sensitive deadlines.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Convenience Store Assistant
Emart24 Sentul Point
08.2021 - 12.2022
- Stocked merchandise on display shelves and racks to provide good selection for customers.
- Received inventory from vendors and entered merchandise into inventory database to keep accurate records.
- Followed cash handling, inventory accountability and fueling station procedures as part of operations.
- Complied with company guidance and state and federal laws to control sales of tobacco, alcohol and [Type] products.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Helped customers complete purchases, locate items, and join reward programs.
Convenience Store Manager
Family Mart
01.2022 - 11.2022
- Managed employee hours to set schedule and store operation budget appropriately, personally covering cashier shifts and general store duties to minimize store labor cost during slow hours.
- Protected employees and customers by providing safe and clean store environment in bathrooms, on shelves, floors and fridge doors and around store entrance.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Warehouse Assistant
Kanika Rawang
01.2021 - 08.2021
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Sorted and delivered materials to different work areas and staff.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Education
No Degree - Art
SMK BANDAR BARU SENTUL
Sentul, Null, Malaysia03-2018
Skills
- Professional appearance
- Multitasking Abilities
- Team supervision
- Continuous improvement
- Fast learner
- Teamwork and collaboration
- Quality control
- Communication skills
Languages
English, Malay, Tamil
Native language
English
Advanced
C1
Malay
Advanced
C1
Tamil
Upper intermediate
B2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Work Preference
Work Type
Full TimeContract WorkPart TimeWork Location
On-SiteRemoteImportant To Me
Career advancementWork-life balanceTeam Building / Company RetreatsHealthcare benefitsFlexible work hoursCompany CultureTimeline
Receptionist
Midtown Villa Hotel
04.2024 - 12.2024
Convenience Store Manager
Family Mart
01.2022 - 11.2022
Convenience Store Assistant
Emart24 Sentul Point
08.2021 - 12.2022
Warehouse Assistant
Kanika Rawang
01.2021 - 08.2021
No Degree - Art
SMK BANDAR BARU SENTUL
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