

An accomplished, highly motivated individual who is currently seeking an opportunity to capitalize on my credit-related and people management skills in the field of finance operation. Ability to adapt in new environment, independent, team player, able to guide and lead to solve daily challenges.
Customer service
Operations oversight
Process management
Team leadership
Staff management
Decision-making
Performance evaluations
Private retirement scheme
Private retirement scheme
Unit trust scheme
Certificate examination in investment-linked life insurance
Pre-contract examination for insurance agent certificate
2024 - top 10 customer service operation manager among branches
Nov 2012 - spot award (team)
Oct 2012 - spot award (team) & individual
Tertiary Level, Full sponsorship for exchange program to Finland, Dean List semester I 2010/2011, Dean List semester II 2009/2010, Dean List semester I 2009/2010, Dean List semester II 2007/2008,
Secondary Level, 2006 credit for The University of New South wales international competitions and assessment for schools Science, 2006 credit for The University of New South wales international competitions and assessment for schools Mathematics, 2004 participation for The University of New South wales international competitions and assessment for schools Mathematics,
Primary Level, 1999 National Chinese Primary School newspaper Quiz district qualifier.