Kang Cheng Low
Sales Operation & Consultant
Malaysia,Selangor
Summary
Dynamic and results-oriented Sales Assistant with proven expertise in customer relationship management and sales target achievement. Excelled at Focus Point Vision Care Group by enhancing customer satisfaction and loyalty through exceptional service and product knowledge. Skilled in processing payments and effective communication, fostering teamwork and collaboration. Achieved significant sales increases by leveraging complex problem-solving and a friendly demeanor.
Overview
3
3
years of professional experience
5
5
Languages
Work History
Sales Assistant
Focus Point Vision Care Group
06.2022 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Sijil Pelajaran Malaysia -
Chong Hwa Independent High School
Kuala Lumpur, Malaysia 04.2001 -
Skills
Complex Problem-solving
Processing payments
Visual merchandising
Customer relationship management
Sales target achievement
Friendly and helpful
Honest and dependable
Teamwork and collaboration
Effective communication
Timeline
Sales Assistant
Focus Point Vision Care Group
06.2022 - Current
Sijil Pelajaran Malaysia -
Chong Hwa Independent High School
04.2001 -
Similar Profiles
Madelin Santana-TorresMadelin Santana-Torres
Optometric Assistant at In Focus Vision CenterOptometric Assistant at In Focus Vision Center
ThaiShayla WaddellThaiShayla Waddell
Administrative Assistant at Focus Point Mental Health, LLCAdministrative Assistant at Focus Point Mental Health, LLC
Lynda AkinkuadeLynda Akinkuade
Professional Scrum Master at First Focus point Systems LtdProfessional Scrum Master at First Focus point Systems Ltd