Kavitha Sridharen

· Handle end-to-end shipping operations (Sea, FCL, LCL,).

· Coordinate bookings, documentation (HBL, MBL, COO, permits, Portnet Access), and customs clearance.

· Liaise with carriers, customers, suppliers, and overseas agents to ensure timely shipment execution.

· Monitor shipments and resolve issues, delays, or discrepancies.

· Ensure compliance with import regulations and company SOPs.

. Proven ability to learn quickly and adapt to new situations.

. Passionate about learning and committed to continual improvement.

. Managed time efficiently in order to complete all tasks within deadlines.

. Have knowledge on RFQ ,LOI , LOA , Purchase to Pay and carrier website accessibility .

• Perform operational activities such as system transactions under Cargo wise for initiate billing purpose.
• Update incoming receiving process via system base on shipment mode (Courier ,Air freight and sea freight)
• Administer retrofit and warranty processes, generate reports, and perform administrative tasks.
• Oversaw annual physical inventory counts with team members for reconciling discrepancies quickly to follow by FIFO stock information.
• Perform standby duties (AOG , Critical , Routine ) on rotation basis.
• Monitor technical delays and out of service events daily.
• Overhaul on truck air system components.
• Able to utilize the diagnostic tools to identify issues in transmission systems and air system for accurate repairs will be an added advantage.
• Collaborate with team members to ensure stock item with technical issues in accordance with company procedures.
• Compliance with company safety protocols and procedures.

• Responsible in managing daily operation for shipping and logistics, to plan on transportation and delivery arrangements
• Payment term differentiation – FCA, FOB, CIF, DAP, DDP, Ex-factory and requirement
• Prepare export shipping documentation (commercial invoice, packing list, Customs Tax Exemption, GPB, GPB AM & send to appointed forwarder for Custom Form application
• Coordinate with Freight Forwarding, courier service companies on airfreight shipment for the booking and pick up arrangements
• Arrange transportation for interplant transfer activity as daily basis
• Update to Planner / Buyer on the shipment arrival date & time with timely manner
• Manage on all local deliver and transportation
• Monitor import / Export shipment and follow up with carrier if there is any delay or reschedule on flight ETA
• Verify shipping document such as description, PO numbers, part numbers, unit price to match with the packing list
• Ensure for the shipment, which is paying by Osram follow shipping instruction as per Guideline
• Prepare necessary documents such a catalogue and Invoice of the shipment for submit Custom exemption lampiran A1 & A2 as Ad-Hoc approval by daily basis to customs
• Submit M1 & M2 report and subcon report to custom on monthly basis
• Ensure all Freight Forwarder billings are correct and adhere to the agreed rates
• Update Monthly SPI (Supplier Performance Indicator)
• Arrange QBR (Quarter Business Review) meeting with service providers / Freight Forwarding
• Communicate and send the necessary documents to respective owner for Damage shipments for insurance claim
• Cost saving around 5% (compared and choose courier service/carrier whose provide lower freight rates)
• Maintained accurate records of purchases, payments, and other relevant documentation for audit purposes.
• Monitored and handled claims to factories and vendors to address shortages, missing parts and defective products.
• Ensured timely delivery of products to customers through efficient purchase order management.

• Monitor import shipment and follow up with carrier if there is any delay on vessel ETA
• To prepare sales invoice, packing list & pallet identification upon receiving the shipment schedule
• Verify shipping document such as description, PO numbers, part numbers, unit price to match with the packing list
• Provide sales invoice & packing list to production control for distribution to customer & forwarder for custom declaration
• To work closely with the logistics head and Operations team on daily Shipment schedule
• Packing and planning workflow on cargo completion date with loading activity planning
• Update customer on cargo readiness & check require shipment delivery date
• Shipment vessel rates sourcing, vessel sailing schedule determination and vessel booking placing procedure
• Booking confirmation receiving, ERP shipment booking form report update
• Request for pre-shipment inspection (COFC) from packing to QA
• Monitor loading and unloading container activity for incoming and outgoing shipment
• Finish goods storage area arrangement with team members
• Monitor daily target loading activity for finish goods
• Provide invoice, packing list, bill of lading & NOA to custom agent to prepare custom form (K1, K8, K9)
• Generate shipping documents arrival notice, cartage advice, and container manifest & delivery order
• Deliver incoming containers to pull in/out & deliver from warehouse as per customer request
• Prepare Letter of Indemnity (LOI) for carrier to release DIC in system & release cargo at discharge port
• Review freight rates and transportation cost to keep working for lower cost
• Perform billing on daily basis after shipment out for delivery
• Monitor demurrage & detention period and ensure incoming container offloaded & delivered to customer place before expiry of free (D+D)
• Insert insurance for high value cargo (Following incoterms) from oversea & prepare insurance certificate for customer
• Cost saving around 5% (compared and choose carriers whose provide lower freight rates via global price management (GPM system))

• Perform customer service duties including sales order fulfillment
• Update customer on order fulfillment status & estimation of order ship date
• Plan warehouse efficiency in both operation and capacity
• Follow up with transporter and make sure on time delivery to customer
• Prepare shipping document invoice, packing list & delivery order
• Monitoring FG & raw material inventory on daily basis for shipment
• Shortage part expediting by liaise with vendor and transporter
• Clear/fulfill orders from shortage based on First in first out (FIFO) method and ensure clear high aging order first
• Work with customer's side buyer for damage cargo replacement & rework activity
• Fumigation and non-fumigation shipment arrangement for oversea shipment
• Follow up with internal & external IT Team on system issue
• Prepare daily order fulfilment report & weekly Same day ship (SDS) and Next day ship (NDS) report for customer
• Create order for the call back to send the semi finish goods & finish goods to the customer according to their request
• Send PGI (Post goods Issue) shipment report to the customer
• Time saving around 10% (created order fulfilment report & decreasing customer inquiries)
• Implemented process improvement (to avoid delay and follow up with carrier & trucker time to time)
• Successfully on system improvement
• Work with IT team to prevent same system error happen again in future to avoid delay in order fulfillment process

• Perform 100% inspection on product and prepared FAI documentation
• Checking inspection board timely manner
• Submit reports to customer
• Technical advice on problematic electronics components especially in term of manufacturer part number
• To guide /train new technician /inspector on inspection and checking method
• To confirm / verify FA rejected sample from in – house or customer
• Support FA team in the daily activities
• Time saving around 10% (created report & decreasing customer inquiries)