Professional with experience in training coordination and project management. Skilled in developing and delivering effective training programs, optimizing resources, and leading cross-functional teams to achieve organizational objectives.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Practice Specialist
JobStreet by SEEK
Kuala Lumpur, Kuala Lumpur
04.2021 - Current
Spearheaded the planning and execution of a 48-hour hackathon, coordinating a team of 7 members, managing a budget of $7,000, and achieving a 20% increase in participant attendance from the previous hackathon.
Project Planning and Execution : Developed and implemented project plans, ensuring alignment with event objective and timelines.
Team Leadership : Led and coordinated a team of 7 people, fostering collaboration.
Resource Management : Managed resources efficiently, including budgeting, scheduling, and procurement, to support event activities.
Risk Management : Identified potential risks and developed mitigation strategies to ensure the smooth progression of the hackathon.
Performance Monitoring : Monitored project progress, adjusting plans as necessary to meet objectives and deadlines.
Post-Event Analysis : Conducted debrief sessions to evaluate event outcomes, gather feedback, and implement improvements for future events.
L&D Specialist
JobStreet by SEEK
Kuala Lumpur, Kuala Lumpur
11.2019 - 05.2023
Streamlined the training budget allocation and expense tracking by implementing a learning request form, enhancing financial oversight.
Achieved a 10% reduction in training costs by leveraging in-house expertise and utilizing cost-effective online tools.
Evaluated training effectiveness through manager feedback and participant reviews, ensuring continuous improvement.
Aligned training initiatives with identified skill gaps through collaboration with leadership and managers, enhancing workforce capabilities.
Fostered continuous learning by collaborating with passionate learners to organize brown bag sessions, promoting knowledge sharing.
Sales Administrator
JobStreet Education
Kuala Lumpur
11.2018 - 10.2019
Assisted consultants with clients' course enrollment processes, ensuring a seamless experience.
Addressed inquiries and resolved issues related to courses via email, WhatsApp, Facebook, Chatbot, and phone calls.
Maintained records of consultants' call times and performance metrics.
Prepared proforma invoices and sales reconciliation reports for presentation to senior management and finance departments.
Collaborated with the helpdesk team to resolve consultants' IT-related issues.
Talent Management Officer
Gamuda Berhad
Selangor
02.2017 - 07.2018
Collaborated with the Gamuda Communications (GCC) team and external vendors to identify and select talents for scholarship advertising campaigns.
Managed the scholarship candidate selection process , including online applications, phone interviews, workshops, and final interviews.
Developed interview forms and questions , ensuring a structured and effective evaluation process.
Coordinated with the legal team on breach of contract cases and addendum agreements, ensuring compliance and legal integrity.
Served as the primary contact for scholars , addressing inquiries related to tuition fees, living expenses, and internship placements.
Maintained comprehensive records of scholars' databases and personal files, ensuring accuracy and confidentiality.
Supported scholars' engagement initiatives , fostering a sense of community and development.