Kavitha Kassi
Content Moderator
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Content Moderator] position. Ready to help team achieve company goals. Dynamic individual with hands-on experience and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
8
8
years of professional experience
Work History
Content Moderator
Teleperformance
04.2024 - Current
- Examine user generated content to ensure it adheres to
community guidelines, company policies, and legal
requirements. - Identify and escalate content that violates guidelines or
poses potential risks to higher- level moderation teams
or management. - Monitor and analyze content trends to identify emerging
issues and contribute to the development of new
guidelines or updates. - Collaborate with cross-functional teams,including
customer support and compliance, to resolve complex
issues and improve moderation processes.
Medical Laboratory Scientist
Innoquest Sdn Bhd HQ
08.2023 - 02.2024
- Maintained high levels of laboratory safety by adhering to strict guidelines and conducting regular safety audits.
- Enhanced laboratory efficiency by implementing standardized testing procedures and protocols.
- Performed quality control on test results,ensuring validity
and accuracy. - Perform data entry, sample receiving,testing patient
sample, qc calibration and maintenance of machines. - Enter result,reports,validate patient results and
troubleshoot the machines. Deal with more than 2000 samples per day.
Medical Laboratory Technologist
Biolife Sdn Bhd
08.2022 - 11.2022
- Performed phlebotomy and test on the sample.
- Sample collection followed by sterile techniques.
- Data entry and release patient results. Help to assist patient and provide appointments.
- Qc calibration for test and machines.
- Optimized workload distribution among team members, ensuring timely completion of tasks without compromising quality.
- Reduced sample contamination risks by adhering to strict protocols in the preparation and handling of specimens.
Medical Laboratory Technologist
Government Hospital Kajang
01.2017 - 06.2017
- Receive sample, data entry of patient details and results.
- Worked in different department as Blood
Bank,Parasitology,Microbiology,Serology,Hematology,Biochemist, Acid Fast Bacilli Lab and Drug lab. - Enhanced laboratory efficiency by streamlining specimen processing and implementing effective quality control measures.
- Kept laboratory in compliance with applicable guidelines and laws.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
Medical Laboratory Technologist
Hospital Tuanku Jaafar
07.2016 - 12.2016
- Receive sample, data entry of patient details and results.
- Worked in different department as Blood
Bank,Parasitology,Microbiology,Serology,Hematology,Biochemist,Histopathology, Acid Fast Bacilli Lab and Drug lab and Forensic Department. - Worked in Outsource Department delivered and receive samples from other Laboratories.
- Optimized workload distribution among team members, ensuring timely completion of tasks without compromising quality.
- Aided clinicians in diagnosing rare conditions through precise execution of specialized tests upon request.
Education
Bachelor of Science - Biotechnology
Lincoln University
Petaling Jaya, Selangor, Malaysia 04.2001 -
Diploma - Medical Laboratory Technology
Nilai University
Nilai, Negeri Sembilan, Malaysia 04.2001 -
Certificate - Computer Science
College Technology Timur
Sepang, Selangor, Malaysia 04.2001 -
Skills
Multitasking Abilities
Ethical judgment
Online research
Problem-solving abilities
Communication Skills
MS Office proficiency
Timeline
Content Moderator
Teleperformance
04.2024 - Current
Medical Laboratory Scientist
Innoquest Sdn Bhd HQ
08.2023 - 02.2024
Medical Laboratory Technologist
Biolife Sdn Bhd
08.2022 - 11.2022
Medical Laboratory Technologist
Government Hospital Kajang
01.2017 - 06.2017
Medical Laboratory Technologist
Hospital Tuanku Jaafar
07.2016 - 12.2016
Bachelor of Science - Biotechnology
Lincoln University
04.2001 -
Diploma - Medical Laboratory Technology
Nilai University
04.2001 -
Certificate - Computer Science
College Technology Timur
04.2001 -
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