Diploma graduate in Networking System, astute IT support specialist with 4+ years of experience and proven ability in providing comprehensive technical support to users, resolving complex technical issues, implementing efficient troubleshooting processes, possessing comprehensive knowledge of standard operating systems, networking protocols, and technical support procedures, and adapting to driving user success and revenue growth through innovative solutions and exceptional problem-solving abilities. A detail-oriented team player, a technician has the ability to handle multiple projects simultaneously with a high degree of accuracy. I am committed to excellence through producing positive results and user satisfaction, punctual, reliable, and passionate about consistently exceeding expectations. I am an expert and experienced in troubleshooting computer hardware and software issues in customer-focused environments, am able to work at midnight, work a 24 x 7 rotating shift, and can travel across Singapore. A meticulous personality, a self-motivated individual who is able to work in a fast-paced environment, and a user-oriented individual would like to attach with UOB Bank Singapore.
System Administration
Malaysian