KAVINESH KOVALAN
johor bahru
Summary
Proactive Sales Assistant skilled in face-to-face selling and complaint handling. Assists customers in selecting products to meet their needs, ensuring satisfaction through effective communication. Maintains a well-organised store environment that promotes enhanced shopping experiences.
Overview
2
2
years of professional experience
Work History
Sales Assistant
sagana gadget
johor bahru,johor, malaysia
02.2024 - 12.2025
- Ensured customer satisfaction through effective communication and interpersonal skills.
- Managed customer inquiries, complaints, and requests in a timely manner.
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Kept shelves neat, clean and organised through visual merchandising.
- Assisted customers in locating products and provided detailed information to enhance shopping experience.
- Collaborated with team members to achieve sales targets and contribute to store success.
- Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.
- Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business.
Education
Scottish Qualifications Certificate -
plkb
johor bahru ,johor 2024
spm -
sekolah aminuddin baki
johor bahru ,johor2023
Alpha and omega international school
johor bahru ,johor 2020
Skills
- Customer relationship management
- Team collaboration
- Effective communication
- Customer loyalty building
- Problem resolution
- Positive attitude
- Customer Service
- Face-to-face selling
- Complaint handling
- Computer literate
- Payment Processing
Languages
English
Proficient
C2
bahasa melayu
Upper Intermediate
B2
tamil
Proficient
C2
Interests
- dancing
- cooking
- playing carrom
- playing chess
Timeline
Sales Assistant
sagana gadget
02.2024 - 12.2025
Scottish Qualifications Certificate -
plkb
spm -
sekolah aminuddin baki
Alpha and omega international school