Administrative professional with knack for managing office operations, coordinating schedules, and ensuring smooth communication. Adept at handling correspondence, organising meetings, and maintaining records with high degree of accuracy and efficiency.
Overview
2
2
years of professional experience
Work History
Slot Attendant
Resorts World Genting
Genting Highland, Pahang
04.2025 - Current
Inspected gaming machines for malfunctions or tampering, and reported issues to supervisors immediately.
Provided assistance to technicians during repairs or maintenance activities.
Responded quickly to customer inquiries regarding rules, regulations and payouts related to games.
Checked the validity of jackpots won by players and distributed prizes accordingly.
Greeted customers and provided them with information about the gaming machines.
Monitored activity throughout casino floor and reported issues to supervisor for immediate attention.
Adminstrative Officer
Lincoln University College (International Students Office)
Petaling Jaya, Selangor, Malaysia
02.2024 - 03.2025
Handled daily office activities, including data entry and database auditing, maintaining smooth operations.
Organised and maintained files and databases in a confidential manner, adhering to data protection regulations.
Updated spreadsheets with key metrics to track information for staff.
Greeted visitors, recorded personal information and directed to appropriate department with professionalism.
Maintained organised and updated file systems for easy staff use.
Coordinated appointments and meetings for senior staff, optimising schedules for productivity.
Internship Programme
Lincoln University College (International Students Office)
Petaling Jaya, Selangor, Malaysia
12.2023 - 02.2024
Provided administrative support to multiple departments, aiding in the smooth running of day-to-day operations.
Collaborated with management and team members on end-to-end project needs, organising materials, facilitating communication and proofreading work.
Parcel Packer (Part-time)
Tirzah Fulfilment
Wilayah Perseketuan Kuala Lumpur, Malaysia
02.2023 - 11.2023
Managed time effectively to handle multiple orders simultaneously and meet deadlines.
Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
Education
Diploma of Higher Education - Diploma in Enforcement Management
Lincoln University College
Kuala Lumpur, Malaysia
02-2025
Sijil Pelajaran Malaysia
SMK KAJANG UTAMA
Kajang, Malaysia
Skills
Multitasking efficiency
Well-organised
Engaging leadership style
Inventory control
Administrative tasks
Microsoft Office Specialist Certification
Customer database management and enquiries
Customer service orientation
Additional Information
Negotiation
Team Player
Decision Maker
Self Starter
Core competencies
Canva
Capcut
Lightroom
Chatgpt
Languages
English
Proficient
C2
Malay
Proficient
C2
Tamil
Proficient
C2
Timeline
Slot Attendant
Resorts World Genting
04.2025 - Current
Adminstrative Officer
Lincoln University College (International Students Office)
02.2024 - 03.2025
Internship Programme
Lincoln University College (International Students Office)
12.2023 - 02.2024
Parcel Packer (Part-time)
Tirzah Fulfilment
02.2023 - 11.2023
Diploma of Higher Education - Diploma in Enforcement Management