Kavimani S/O Venogopal
Bayan Lepas
Summary
Experienced in management professional with 14 years of expertise in delivering exceptional customer service, operations management, and team leadership in fast-paced environments. Detail-oriented Warehouse Team Lead with extensive understanding of shipping techniques. Committed to quality assurance and maintaining clean and safe warehouse space. Adept at long-term goal setting and budget management. A results-driven leader with a passion for exceeding expectations and fostering collaborative team environments.
Overview
15
15
years of professional experience
Work History
Assistant Warehouse Manager
Raviraj Sdn Bhd (Enrico’s)
07.2022 - Current
- Assist in managing the daily operations of the plant, ensuring production targets and quality standards are met
- Monitor and optimize production processes to improve efficiency and minimize downtime
- Coordinate with different departments (production, maintenance, quality control, and logistics) to ensure smooth operations
- Supervise and provide guidance to plant personnel, including operators, technicians, and other staff
- Ensure adherence to company policies and safety regulations
- Monitor product quality to ensure it meets industry standards and customer specifications
- Ensure compliance with environmental, health, and safety regulations, as well as industry standards
- Implement quality control procedures and work with the quality assurance team to resolve any production issues
- Assist in managing raw materials, supplies, and finished goods inventories to ensure production schedules are met
- Monitor the plant’s resource usage (e.g., materials, labor, utilities) to minimize waste and ensure cost efficiency
- Assist in the development and management of the plant’s operational budget
- Identify areas where costs can be reduced while maintaining product quality and production efficiency
- Support the planning and scheduling of production runs, ensuring proper allocation of resources and manpower
- Ensure that production schedules are aligned with customer demand and delivery timelines
- Actively identify areas for process improvements and work with teams to implement corrective actions
- Address any operational challenges promptly, resolving issues that may affect production, quality, or safety
- Assist in preparing reports on production performance, inventory levels, safety records, and other key metrics for upper management
- Maintain accurate records related to operations, including production logs, maintenance schedules, and quality control documents
Store Manager
BWY Holding Sdn Bhd
09.2020 - 07.2022
- Complete store operational requirements by staff planning, monthly scheduling and assigning staffs to shift
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Advertising, staff recruitment, selection and training
- Managing sales and retail staffs
- Leave Management
- Staff Appraisal and KPI
- Staff Planning and Monthly staff schedule
- Training new hires
- Develop business strategies to raise customers’ pool, expand store traffic and optimize profitability
- Dealing with queries, complaints and grievances
- Manage day-to-day store operation
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Report on buying trends, customer needs, profits, daily sales and target
- Preparing promotional materials and displays
- Manage all controllable costs to keep operations profitable
- Maintain inventory by implementing purchasing plans and staying in contact with vendors and shippers
- Manage stock levels and make key decisions about stock control
Assistant Manager
Cathay Organisation Holdings Ltd, Singapore
11.2016 - 02.2020
- Running shift as Duty Manager
- Inventory Management, investigated and resolved variances in inventory counts on monthly basis.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Planned production schedules, taking employee production rates, company needs and seasonal changes into account.
Bar and Kitchen Manager
TGI Fridays
02.2013 - 10.2016
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
Restaurant Manager
Domino’s Pizza
05.2010 - 01.2013
- In-charge of Bukit Mertajam Restaurant
- Carefully interviewed, selected, trained, and supervised staff.
- Create weekly schedule for managers and staff
- Train new managers and staff in restaurant to make sure they are familiar with the product and equipment
- Train staff about safe food preparation methods and equipment safety for all machinery
- Keep tight control on all financial aspect of the restaurant, labour control, product cost control and waste control
Education
Higher National Diploma - Hospitality Management
Olympia College
01.2010
Sijil Pelajaran Malaysia - undefined
Sekolah Menengah Kebangsaan Bukit Mertajam
01.2003
Skills
- Microsoft Word
- Microsoft Power Point
- Microsoft Excel
- POS System
- SAP
- Delphi
- Panda Management
- Warehouse operations
- Shipping and receiving
- Load planning
- Stock control
- Computer Literate
- Able to work independently
- Ability to multi-task
- Ability to work under pressure
Others
Yes, B and D, Negotiable
Personal Information
- Age: 38
- Gender: Male
- Nationality: Malaysian
- Marital Status: Married
Achievements and Trainings
- Domino’s Pizza, 5-star Outlet for 6 months, Top Shop Outlet Tier 2
- TGI Friday’s, Leadership That Rocks Training, Floor Service Training, Bar Manager Training
- ISO
Languages
Tamil
Native language
English
Advanced
C1
Malay
Advanced
C1
Tamil
Upper intermediate
B2
Timeline
Assistant Warehouse Manager
Raviraj Sdn Bhd (Enrico’s)
07.2022 - Current
Store Manager
BWY Holding Sdn Bhd
09.2020 - 07.2022
Assistant Manager
Cathay Organisation Holdings Ltd, Singapore
11.2016 - 02.2020
Bar and Kitchen Manager
TGI Fridays
02.2013 - 10.2016
Restaurant Manager
Domino’s Pizza
05.2010 - 01.2013
Sijil Pelajaran Malaysia - undefined
Sekolah Menengah Kebangsaan Bukit Mertajam
Higher National Diploma - Hospitality Management
Olympia College
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