Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

KAUSHALYA MUNIYANDI

Shah Alam, Selangor

Summary

Proven in enhancing customer satisfaction and streamlining payment processes at ECO SHOP, I excel in cash management and fostering positive customer relations. My expertise in POS systems and a knack for empathetic service have significantly contributed to improved operational efficiency and customer loyalty.

Overview

3
3
years of professional experience

Work History

Cashier

ECO SHOP
01.2024 - Current
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Clinic Assistant

KLINIK DAN SURGERI ELSA VARMAN
01.2023 - 01.2024
  • Greeting and checking in patients
  • Updating and maintaining patient's records and information
  • Scheduling appointments and managing the clinic's appointment system
  • Answering phone calls and responding to general inquiries
  • Organizing medical records while ensuring accuracy and privacy
  • Preparing the examination room and sterilizing equipment
  • Assisting healthcare providers by measuring and recording vital sign
  • Documenting patient information and assisting with medical note -taking
  • Providing support and comfort to patients, explaining procedures and addressing concerns
  • Handling petty cash , credit card , debit card payment methods
  • Submitting panel's record to company in list
  • Assisting doctor to handle patients

ADMIN ASSITANT

GUJARA TRADING
12.2021 - 07.2022
  • Handling delivery order and invoice issue
  • Able to key in DO orders and open bills
  • Reply to email , telephone, or face to face inquiries
  • Develop and maintain filling system
  • Order offices supplies
  • Maintain up to date employee holiday records
  • Submit and reconcile expenses reports
  • Create and maintain filling systems, both electronic and physical
  • Handling company P&L

Education

No Degree - SPM

SMK SRI MUDA
SRI MUDA , SHAH ALAM
04.2001 -

Skills

Customer Service

Languages

Tamil
Native language
MALAY
Proficient
C2

Timeline

Cashier

ECO SHOP
01.2024 - Current

Clinic Assistant

KLINIK DAN SURGERI ELSA VARMAN
01.2023 - 01.2024

ADMIN ASSITANT

GUJARA TRADING
12.2021 - 07.2022

No Degree - SPM

SMK SRI MUDA
04.2001 -

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KAUSHALYA MUNIYANDI