KAUSALYAA VISWANATHAN
PHARMACIST
Nilai
Summary
Passionate about leveraging my pharmaceutical knowledge and interpersonal skills to deliver the best health care service to the community.
Overview
8
8
years of professional experience
2016
2016
years of post-secondary education
3
3
Languages
Work History
BRANCH MANAGER
PHARMART PHARMACY
07.2022 - Current
- Manage staff recruitment and training to enhance team performance and service quality.
- Organize activities and promotional events to strengthen customer engagement and branch visibility.
- Ensure the maintenance of a clean and welcoming environment for customers and staff.
- Screening and dispensing of prescriptions as well as adhering to legal requirements.
- Providing medication and device counseling to ensure customer safety, compliance and understanding on their treatments.
- Conducting basic blood screening services and offering professional health advice to customers based on results.
- Manage staff schedules in order to optimize branch operations and workforce efficiently.
- Manage inventory level for both poison and overthe counter items.
- Maintaining friendly and professional customer interactions.
COMMUNITY PHARMACIST
PHARMART PHARMACY
10.2021 - 06.2022
- Accurately screened and dispensed medications in accordance with prescriptions, ensuring patient safety and adherence to pharmaceutical standards.
- Maintained up-to-date records on poison-related substances, complying with current pharmaceutical regulations.
- Managed poison inventory effectively to prevent stock shortages and minimize waste, optimizing pharmacy operations.
- Conducted staff training sessions on the safe handling of poisons and their interaction with supplements and rehabilitation products to ensure medication safety.
- Enhancing customer service that contributed to an increase in sales.
FULLY REGISTERED PHARMACIST(FRP)
KLINIK KESIHATAN NILAI
06.2020 - 09.2021
- In-charge of Sistem Pendispensan Ubat Bersepadu(SPUB).
- Impremented new work flow to improve SPUB process.
- Second person in charge of Ubat Melalui Pos(UMP) and other Value added services in the facility.
- Handling Dangerous Drugs.
- Medication and device counseling.
- Dispensing over the counter.
PROVISIONALLY REGISTERED PHARMACIST (PRP)
HOSPITAL TUANKU AMPUAN NAJIHAH
10.2018 - 06.2020
- Completed PRP on Sept 2019.
- Rotated in nine different departments for attachment.
- Presented for Continuing Medical Education (CME).
- Involve in Research: Mental Health Literacy among Pharmacist under KKM in Negeri Sembilan.
- Involved in HTAN Dilution Protocol updates 2020.
- Contributed an article for HTAN pharmacy Bulletin 2019.
- AJK Promosi Hari Farmasi Sedunia Peringkat N.Sembilan 2019.
- Participated in QUMC Kampung Orang Asli.
HEALTH ADVISOR
ALPRO PHARMACY (RASAH JAYA)
02.2017 - 07.2017
- Dispensed medications accurately and efficiently to fulfill prescriptions for customers.
- Provided professional medication counseling to ensure safe and effective use by customers.
- Conducted health screenings to assess customer wellness and identify potential health issues.
- Recommended appropriate supplements and health products based on individual customer needs.
- Actively promoted in-house health products to enhance customer care and support store objectives.
Education
BACHELOR OF PHARMACY - HONS
CYBERJAYA UNIVERSITY COLLEGE OF MEDICAL SCIENCE
Skills
Customer service
Personal Information
Nationality: Malaysian
Publications
HTAN Pharmacy Bulletin, 2019
Timeline
BRANCH MANAGER
PHARMART PHARMACY
07.2022 - Current
COMMUNITY PHARMACIST
PHARMART PHARMACY
10.2021 - 06.2022
FULLY REGISTERED PHARMACIST(FRP)
KLINIK KESIHATAN NILAI
06.2020 - 09.2021
PROVISIONALLY REGISTERED PHARMACIST (PRP)
HOSPITAL TUANKU AMPUAN NAJIHAH
10.2018 - 06.2020
HEALTH ADVISOR
ALPRO PHARMACY (RASAH JAYA)
02.2017 - 07.2017
BACHELOR OF PHARMACY - HONS
CYBERJAYA UNIVERSITY COLLEGE OF MEDICAL SCIENCE
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