Katherine Yap

• Currently working as Supply Chain -Finance Specialist at Baker Hughes (M) Sdn. Bhd., role in Fixed Asset Reporting managing Property, Plant and Equipment and also Intangible Asset in supply chain management to optimize financial processes and support supply chain operations on monthly basis.
• Followed all company policies and procedures to deliver quality work.
• Developed strong client relationships through consistent communication and attentive service.
• Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
• Assisted with staff training to enforce quality, safety and sanitation guidelines.
• Enhanced team productivity by streamlining processes and implementing time-saving strategies.
• Mentored junior team members, fostering professional growth through guidance on best practices.
• Oversaw daily operations ensuring tasks were completed efficiently and accurately.
• Profession in adoption of new software tools that streamlined workflows across multiple departments (e.g. SAP, Oracle Smartview, Hyperion).
• Collaborated with internal departments to align marketing campaigns.
• Analyzed marketing data and trends to identify opportunities for improvement.
• Optimized supply chain management, resulting in reduced delivery times and increased inventory accuracy.

• Experienced, and dedicated Senior Executive with strong background in financial reporting, analytical skills, general ledger analysis, accomplished results-oriented.
• Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
• Mentored junior analysts, fostering professional development while enhancing overall team performance.
• Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
• Provided expert advice for senior management, contributing to informed decision-making and strategic planning.
• Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.
• Investigated system issues and implemented resolutions to reduce downtime.
• Optimized project management, resulting in timely deliverables and improved client satisfaction rates.
• Improved company efficiency with development of key performance indicators and tracking metrics.
• Facilitated cross-departmental collaboration, breaking down silos and encouraging information sharing to drive positive business outcomes.
• Analyzed data to identify root causes of problems and recommend corrective actions.
• Generated ad-hoc reports to evaluate specific business requirements.

• Skilled in MYOB, Microsoft Excel and Microsoft Outlook and adept at adapting to new challenges
• Proficient in communication, working in teams delivering accuracy and strategic approach.
• Built relationships with customers and community to promote long term business growth.
• Set and achieved company defined sales goals.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Mentored junior account executives, fostering positive work environment and encouraging professional growth.
• Prepared documentation, finalized sales and maintained records.
• Coordinated with finance teams on invoicing matters, ensuring timely payments from clients and resolving any discrepancies swiftly.
• Consulted with businesses to supply accurate product and service information.
• Kept detailed records of daily activities through online customer database.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Maintained contact information database by keeping account details updated, clear and relevant.
• Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.

Graduated with Honors as part-time student.

Studied for 2 years in Bachelor of Accounting but left due to financial issue as full-time student.