Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kasthuri1380 Subramaniam

Kasthuri1380 Subramaniam

Customer Service
Teluk Panglima Garang,Selangor

Summary

Adept at complaint resolution and money handling, I significantly boosted customer loyalty at Drs Hitech Service. With a knack for empathetic communication and strategic sales, I excel in high-pressure situations, ensuring customer satisfaction and repeat business through effective problem-solving and detailed recordkeeping.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

Drs Hitech Service
07.2007 - 12.2016
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Education

High School Diploma - Children Educational

Summit International School
Subang Jaya
09.2022

Skills

Money handling abilities

Timeline

Customer Service Representative

Drs Hitech Service
07.2007 - 12.2016

High School Diploma - Children Educational

Summit International School

Similar Profiles

CREATE PROFILE
Kasthuri1380 SubramaniamCustomer Service