Karyna Lim
Product Management And Marketing
Kuala Lumpur
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
4
4
Languages
Work History
Product Marketing Management
SHOPLINE (M) Sdn. Bhd
Kuala Lumpur
06.2020 - Current
- Receive product request on system compiled by customer service and sales team from merchants and raise it to product management team to create a plan to come up with a development plan for said features
- Manage ready-product by giving out product demo to educate the other teams (merchant support and sales), maintain product FAQ articles, follow up on enhancements
- Conduct market research on competitor and possible partners
- Demonstrated strong organizational and time management skills while managing multiple projects and feature road map
- Worked well in a team setting, providing support and guidance among each other.
Regional Merchant Support Associate
SHOPLINE (M) Sdn. Bhd
Kuala Lumpur
06.2020 - Current
- Assist SHOPLINE merchants on operating their online store while using SHOPLINE's platform - Provided assistance to manager while training new employee -
- Answer product operational question frequently asked by colleague from different regions (i.e Taiwan, Hong Kong, China, Singapore, Vietnam and Thailand) and give directions for them solve their current issue
Ride Operator
Santa Cruz Beach Boardwalk Amusement Park
Santa Cruz
05.2019 - 09.2019
- Working holiday
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Conducted daily inspections of amusement park rides to verify functionality and safety.
Event Management Intern
2 Cool Productions Sdn.Bhd
Kuala Lumpur
01.2019 - 04.2019
- Assist in all necessary planning, coordination and execution for corporate events such as product launching, company annual dinners, government protocol events
- Created detailed timelines and budgets for events to meet all deadlines.
- Providing ideas for event gimmicks and find out necessary resources to execute event.
- Developed detailed event reports, documenting all aspects of each event.
- Managed administrative logistics of events planning, event booking, and event promotions.
Event Management Intern
MINT FIVE Event Sdn. Bhd
Kuala Lumpur
12.2017 - 02.2018
- Assisting through event planning, coordination and production in the company for events such as weddings, birthday parties, baby showers as well as festive events like Chinese New Year and Christmas decorations
- Event theme conceptualisation, suggesting useful props and activities suitable for theme proposed
- Coming up with moodboard ( rough concept of event theme that includes, main theme colour, tables capes of event and proposed activities)
- Implemented contingency plans to address last-minute changes or unforeseen events.
Education
Bachelor of International Tourism Management (Honours) - Events Management
Taylor's University
Subang Jaya, Malaysia 03.2019 - 12.2019
Bachelor's Degree - International Tourism Management (Event Management
Zealand Institution of Business And Technology
Slagelse, Denmark 02.2018 - 06.2018
Skills
Microsoft Office
Product Life Cycle Management
Intercom - Customer Communications Platform
Bugfender - system bug identifier
Timeline
Product Marketing Management
SHOPLINE (M) Sdn. Bhd
06.2020 - Current
Regional Merchant Support Associate
SHOPLINE (M) Sdn. Bhd
06.2020 - Current
Ride Operator
Santa Cruz Beach Boardwalk Amusement Park
05.2019 - 09.2019
Bachelor of International Tourism Management (Honours) - Events Management
Taylor's University
03.2019 - 12.2019
Event Management Intern
2 Cool Productions Sdn.Bhd
01.2019 - 04.2019
Bachelor's Degree - International Tourism Management (Event Management
Zealand Institution of Business And Technology
02.2018 - 06.2018
Event Management Intern
MINT FIVE Event Sdn. Bhd
12.2017 - 02.2018