Restaurant Manager
Japan Foods Holding
Jurong East
2022 - 2026
- Oversaw daily restaurant operations to ensure efficient service and customer satisfaction.
- Managed staff scheduling, training, and performance evaluations to optimize team productivity.
- Implemented cost control measures to enhance profitability while maintaining quality standards.
- Developed and executed marketing strategies to increase brand awareness and drive sales growth.
- Monitored inventory levels and ordered supplies to maintain optimal stock for menu offerings.
- Collaborated with kitchen staff to refine menu selections based on customer feedback and trends.
- Ensured compliance with health and safety regulations, conducting regular inspections of facilities.
- Analyzed financial reports to identify areas for improvement and implemented corrective actions effectively.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.