Kartica Rahayu

Malaysia Region | Real Estate & Facility Management Sector

Key Responsibilities:

• Drive sales of property management and facility management software to real estate developers, property managers, and facility management companies.
• Develop and execute sales strategies to penetrate key markets, focusing on Kuala Lumpur, Selangor, Penang, Johor Bahru, and Iskandar, Malaysia.
• Conduct market research to identify potential clients, industry pain points, and emerging trends in the Malaysian property technology sector.
• Generate new business leads through email campaigns (Apollo.io), cold calling, networking, and referrals.
• Deliver engaging product presentations and demos, showcasing the value of the software in lease management, vendor tracking, maintenance cost optimization, and compliance.
• Build and maintain strong client relationships, ensuring high customer satisfaction and retention.
• Work closely with the marketing and product teams to refine the sales approach, and provide client feedback for software enhancements.
• Stay updated on real estate and facility management regulations in Malaysia to align solutions with market needs.

• Proactively generated new leads through diverse strategies, including calls, emails, direct sales, and referrals, to build a robust sales pipeline
• Converted potential leads into actionable sales opportunities, demonstrating a positive mindset and dedication to closing deals
• Recommended tailored solutions to merchants, aligning offerings with their specific needs to drive success and satisfaction
• Facilitated seamless onboarding of new merchants by customizing the Qashier system to meet unique requirements, collaborating closely with the Account Management team

• Delivered expert-level product and application support to prospective clients, including design assistance, and conducted persuasive presentations for consultants and decision-makers within commercial and industrial sectors
• Strategized and implemented aggressive sales initiatives to accelerate revenue growth across the region
• Cultivated and strengthened pivotal customer relationships, uncovered new business prospects, and successfully negotiated and sealed deals
• Employed a proactive stance to overcome technical obstacles, offering specialized guidance, product endorsements, live demonstrations, and on-site troubleshooting
• Continuously assessed market dynamics and competitor activities, maintaining keen insight into emerging projects and industry developments

Key Responsibilities:

• Develop and execute business strategies to acquire new clients in the BPO and call center industry for manpower supply services.
• Identify and engage with decision-makers (HR Directors, Operations Managers, Procurement Teams) in call centers to pitch workforce solutions.
• Build and maintain strong client relationships, ensuring long-term partnerships and recurring business.
• Conduct market research to understand industry demands, hiring trends, and competitor activities.
• Collaborate with the recruitment team to ensure the availability of skilled candidates for client needs.
• Negotiate contracts, pricing, and service agreements to secure profitable deals.
• Monitor client satisfaction and service delivery, ensuring high-quality staffing solutions.
• Achieve and exceed monthly and quarterly revenue targets through proactive sales efforts.

• Spearhead strategic business development initiatives for OYO within designated regions, focusing on the acquisition of premium budget hotels to expand the OYO network
• Conduct thorough market analysis to identify prospective hotels that align with OYO's standards for location, cost-effectiveness, infrastructure, and owner engagement, presenting tailored partnership proposals
• Expertly negotiate and finalize commercial agreements with potential partners, effectively increasing OYO's room inventory and partnerships

Key Responsibilities:

• Managed and grew a portfolio of clients in recruitment and employer branding, ensuring successful job postings and talent acquisition.
• Developed strong relationships with HR professionals and hiring managers to understand their hiring needs.
• Provided consultative sales to help clients optimize their job advertisements for better engagement.
• Conducted product demonstrations and training sessions to maximize platform usage.
• Achieved and exceeded monthly sales and retention targets by upselling and renewing client accounts.
• Collaborated with the marketing and product teams to improve user experience and client satisfaction.

• Engaged with prospective clients through cold calling to sell insurance products, leveraging persuasive communication skills to drive sales
• Performed accurate data entry to maintain and update customer information, ensuring seamless transaction processing