Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Recognition
Personal Information
Timeline
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KARTHIGEYAN RAMAYA

KARTHIGEYAN RAMAYA

Security Professional
Puchong

Summary

Results-driven Security Operations Dynamic and results-driven security professional with over 10 years of proven experience in the security industry, specializing in operations leadership and strategic management. Having served in key executive roles such as Group Operations Manager, Operations Director, and CEO, I bring a strong track record of driving organizational growth, enhancing operational efficiency, and building client trust through disciplined service delivery. Adept at developing innovative security strategies, leading high-performing teams, and ensuring excellence in operations, I am committed to delivering technology-driven, reliable, and client-focused security solutions. Forward-thinking approach based on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.

Overview

6
6
years of professional experience
4
4
Certifications
3
3
Languages

Work History

Chief Executive Officer

Britannia Security Sdn Bhd
10.2023 - 2025
  • Increased company revenue by implementing innovative business strategies and expanding product offerings.
  • Managed high-performing teams to successfully execute corporate objectives and drive organizational success.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Established key strategic partnerships with industry leaders to enhance business development opportunities.
  • Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
  • Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
  • Oversaw major infrastructure upgrades to support rapid growth while minimizing downtime or disruptions to existing services.

Operations Director

KAMI Security Services Sdn Bhd
04.2019 - 06.2023
  • Implements policies and procedures that will improve day-to-day operations.
  • Ensures work environments are adequate and safe.
  • Ensuring each departments is reaching goals set by the management.
  • Develop, improve and implement operations plans to meet company goals.
  • Managing the day-to-day operations of every department, establishing company policies, implementing necessary changes and adhering to compliance procedures, laws and regulations.
  • Providing all necessary reports, assisting management in goal setting and promoting company growth and anticipating and forecasting trends and patterns of the company and marketplace.
  • Managing finances, developing, monitoring and analyzing the departmental and company budgets and financial reports.
  • Allocating the company’s resources, materials and equipment in the most effective manner in serving our clients.
  • Creating operation strategies to minimize company losses, implementing initiatives to reduce company costs and increasing employee productivity.
  • Work closely with the board of directors in yearly vision, mission & goals setting & ensure we work accordingly.
  • Ensure cost saving policies are always adhered.
  • The setup of every department from scratch.
  • Responsible of bringing in new business opportunities.
  • Completely responsible of company’s Arms Department.
  • Ensure that our services are always to the required company standards by promoting training and development.
  • Responsible of final clearance for payroll prior finance to process the salary.
  • Completely responsible of the foreign HR department, from attestation to the service deployment stage.
  • Responsible of the task force team which maintains the service level in all states according to the company standards.
  • Responsible of staff welfare.
  • The departments under my responsibility :
  • 1) Operations Department
  • 2) Sales & Marketing
  • 3) Arm Department
  • 4) Training & Development
  • 5) Payroll Department
  • 6) Foreign Human Resource
  • 7) Task Force Team

Group Operations Manager

Team Force Sdn Bhd
03.2017 - 03.2019
  • Long-term planning to create initiatives that further the company’s overall goals.
  • Coordinating different teams to foster exchange of ideas and provide cross-team learning opportunities.
  • Assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits.
  • Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives.
  • Communicating with the board or other senior officials about shifting company priorities and projects.
  • Identifying opportunities to expand or shift course in order to take advantage of changes in the market.
  • Setup a complete help desk system for CIMB bank.
  • Successfully lead a team of developer to develop a ticketing tool.
  • Managed the complete CIMB security vendor nationwide.
  • The departments under my responsibility :
  • 1) Operations Department
  • 2) Payroll Department
  • 3) Help-desk Department
  • 4) HR Department
  • 5) Arm Department

Education

Diploma - Information Technology

NIIT
Ipoh
03.2003

Skills

    Organizational management

    Strategic planning

    Ethical leadership

    Organizational growth

    Business planning

Certification

How to set KPI to drive results?, P2P HUB Sdn Bhd, February 2020 — February 2020

Accomplishments

  • 1) Setup a completely new team for the organization and established new process and procedure for all the departments under my purview. This was executed without any JTK or labor department issue and the organization’s day to day operations was not compromised.
  • 2) Lead the team to clear all statutory outstanding payments which includes KWSP, SOCSO, HRDF & KASTAM. Back log since 2013.
  • 3) Lead the team on company operations cost cutting exercise during the Covid-19 pandemic, whereby successfully saved RM120,000.00+ for the year 2020.
  • 4) Single handedly managed close to RM200,000.00 of company expenses for the year 2019 as we didn’t have a reliable accounts person. All the transactions were handled by cash which were transferred to me for operations purposes. All accounts cleared and key-in our SQL system without any discrepancy.
  • 5) Successfully played a major role in the organization where we paid the first ever BONUS to its staff since its existence the establishment of KAMI Security Services SDN BHD in 2008.
  • 6) Successfully played a major role in transforming KAMI from a negative revenue making organization in 2019 to finishing 2022 with a small amount of profit just above the break-even margin.
  • 7) Successfully played a major role in increasing the sales & sales pipeline.
  • 8) Improved the brand of KAMI by digital marketing, physical marketing & education marketing. These are proven techniques that was implemented and successful. Also rebranded our company website & e- Brochures.
  • 9) Successfully implemented technology in daily operations to reduce cost and human error, also to enhance the performance of the organization. Implementations such as digital clocking, GPS tracked clocking, cloud-based attendance, GPS tracked E-Bikes, GPS tracked company vehicles, and HR 2000 system.
  • 10) Successfully implemented BONUS for the Security Guards of KAMI, this is also first time since the establishment of KAMI.
  • 11) Successfully created a happy and healthy working environment for the fellow employees of KAMI as the team that I set up in 2019 is still here with me through out the hard times and now getting the rewards.
  • Note: The key numbers in terms of revenue and sales are not stated is to keep it discreet as they are very sensitive data and I’m obligated to keep it safe.
  • 1) Successfully bought over a security company and managed it from the first day which includes all the above stated departments.
  • 2) Successfully handled transfer of 120+ weapons from the previous A license owner to the new license owner. From IPD Dang Wangi to IPD Petaling Jaya.
  • 3) Successfully build 2 weapon strong room / vault according to the requirements of the government bodies.
  • 4) Successfully developed and implemented the security service desk system in CIMB which generated monthly profit to the organization.

Recognition

  • Best Employee Award 2019 - Managing Director's Choice, KAMI Security Services, Kuala Lumpur, Kuala Lumpur, Malaysia, 2019-03-01
  • Appreciation, KAMI Group, Kuala Lumpur, Kuala Lumpur, Malaysia, 2019-08-01
  • Seminar Public Speaker 'Towards Global Standards In Marketing' (Technology in Man Guarding), KAMI Group, Kuala Lumpur, Kuala Lumpur, Malaysia, 2019-07-01

Personal Information

  • Date of Birth: 26 of July 1983
  • Nationality: Malaysian
  • Driving License: B2 & D

Timeline

Chief Executive Officer

Britannia Security Sdn Bhd
10.2023 - 2025

Operations Director

KAMI Security Services Sdn Bhd
04.2019 - 06.2023

Group Operations Manager

Team Force Sdn Bhd
03.2017 - 03.2019

Diploma - Information Technology

NIIT
KARTHIGEYAN RAMAYASecurity Professional