

Dynamic customer service professional with experience at GSC AEON BIG FALIM, adept at resolving guest inquiries and enhancing their experience. Recognized for maintaining professionalism under pressure and fluent in English and Malay. Committed to teamwork and quick learning, I excel in high-traffic environments while delivering proactive support.
I worked as a cinema ticket checker before. I took the initiative to greet customers, ask about their needs and help them solve various on-site problems. I have solid customer service awareness and communication skills with good adaptability. I can follow rules, work shifts and treat guests politely. I am willing to learn quickly and adapt to the machine assistant role step by step.
- Provided friendly, proactive customer service in high-traffic environments
- Assisted guests with inquiries and resolved on-site issues efficiently
- Maintained a calm and professional demeanor under pressure
- Fluent in English and Malay for clear communication with diverse guests
- Team-oriented and adaptable to rotating shifts