Sales assistant with expertise in customer service and sales support. Proven ability to resolve customer issues, enhancing loyalty and driving repeat business. Skilled in organizing stock and managing inventory to ensure operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Assistant
Ms Jannah
Seremban, Negeri Sembilan
08.2023 - 04.2026
Resolved customer issues through exceptional service to enhance loyalty and encourage repeat business.
Provided attentive sales support to foster positive customer feedback.
Organised stock room for easy access to products and effective inventory management.
Replenished items and arranged displays to maintain a professional appearance.
Operated register for payments via cash or credit card.
Performed closing duties, including cleaning and securing premises while cashing up tills.
Conducted daily store opening and closing procedures to ensure operational readiness.
Education
SMK BUKIT MEWAH
serembam Negeri sembilan
Skills
Customer service
Cash handling
Team collaboration
Effective communication
Adaptability
Cleanliness standards
Cash management
Stock counting
Store opening and closing duties
Sales support
Inventory management
Stock replenishment
Languages
English
Proficient
C2
Chinese (Mandarin)
Advanced
C1
Malay
Advanced
C1
Certification
[Area of study] certified Barista Experience Academy Experience