Kar Fei Leong

-Enhanced customer satisfaction by resolving issues promptly and implementing feedback-driven improvements.

-Delivered presentations at conferences and trade shows, showcasing products/services and generating leads.

-Streamlined internal processes related to lead generation and prospecting tactics, reducing time spent on administrative tasks.

-Developed strong relationships with key clients, leading to long-term partnerships and increased loyalty.

-Increased client satisfaction by providing personalized financial advice and investment recommendations.

-Expanded client base through targeted marketing efforts and referrals from satisfied customers.

-Educated clients on various investment options, empowering them to make informed decisions about their finances.

-Mentored junior finance professionals through coaching sessions, promoting professional development within the team.

-Established strong relationships with banks, investors, and other financial institutions to secure necessary funding for business expansion.

-Promotes Banking products such as Bancassurance, Credit cards, Personal, Housing and Business Loan (SME)

-Providing advices to clients based on their financial needs

-Planned and executed events and marketing programs to increase qualified leads.

-Collaborated closely with sales teams to ensure alignment between promotional activities and revenue goals.

-Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.

-Developed and implemented targeted digital strategy to improve business performance.