Summary
Overview
Work History
Education
Skills
Timeline
Generic
ABDIEL KARAMMI EZIMEL BIN RANI

ABDIEL KARAMMI EZIMEL BIN RANI

Nilai,05

Summary

Professional retail associate with significant experience in driving sales and enhancing customer satisfaction. Strong focus on team collaboration and consistently delivering results. Reliable and adaptable, with skills in inventory management, visual merchandising, and customer relationship building. Known for high standards, communication skills, and proactive approach to meeting changing business needs.

Overview

10
10
years of professional experience
5
5
years of post-secondary education
3
3
Languages

Work History

Retail Sales Associate

Under Armour Mitsui
Sepang, Selangor
01.2021 - Current
  • Assisted in inventory management, accurately tracking stock levels and replenishing items as needed.
  • Increased customer satisfaction by providing exceptional service and product knowledge.
  • Boosted sales revenue by consistently upselling products and suggesting additional items based on customer needs.
  • Managed fitting room area effectively, maintaining organization and maximizing space usage for optimal customer comfort.
  • Maintained a visually appealing store environment through regular merchandising and display updates.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

CASHIER

YUHOO NET CAFE
06.2018 - 12.2021
  • Receive, unload, and shelve supplies.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

PART TIME HOUSEKEEPING

WESTIN HOTEL
01.2018 - 05.2018
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
  • Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.

F&B Captain

FURAMA HOTEL
01.2017 - 12.2017
  • Improved customer satisfaction by consistently providing exceptional service and maintaining a clean, welcoming atmosphere.
  • Conducted regular inventory checks for proper stock levels, minimizing waste and reducing costs.
  • Ensured seamless transitions during shift changes by thoroughly briefing incoming staff on current reservations, special requests, or potential issues.

Supervisor

SPEED MART 99
02.2016 - 12.2016


  • Counted cash in register drawer at beginning and end of shift.
  • Inspect deliveries for damage or discrepancies; report those to accounting for reimbursements and record keeping.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

WAITERS

GRAND MAMA KLIA
04.2015 - 01.2016
  • Greet and escort customers to their tables.
  • Prepare tables by setting up linens, silverware and glasses.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.

Education

PMR/SPM -

SMK DATO'MOHD SAIN
Nilai
01.2010 - 11.2014

Skills

Collaborative teamwork

Analytical problem-solving

Approachable customer support

Retail visual presentation

Collaborative teamwork

Timeline

Retail Sales Associate

Under Armour Mitsui
01.2021 - Current

CASHIER

YUHOO NET CAFE
06.2018 - 12.2021

PART TIME HOUSEKEEPING

WESTIN HOTEL
01.2018 - 05.2018

F&B Captain

FURAMA HOTEL
01.2017 - 12.2017

Supervisor

SPEED MART 99
02.2016 - 12.2016

WAITERS

GRAND MAMA KLIA
04.2015 - 01.2016

PMR/SPM -

SMK DATO'MOHD SAIN
01.2010 - 11.2014

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