Kar Lock Chan
Bukit Mertajam
Summary
Dynamic Operations Manager with a proven track record at Intel Products, excelling in strategic planning and budget management. Achieved a remarkable 95% on-time delivery rate while enhancing production efficiency. Skilled in talent acquisition and coaching, I foster team development and drive continuous improvement initiatives for operational success.
Overview
25
25
years of professional experience
Work History
APAC Lab Operation Manager
Intel Products Malaysia SDN.BHD
Bukit Mertajam
06.2022 - Current
- Managed employee tasks to facilitate efficient plant ramp-up and meeting customer orders promptly.
- Executed strategies for hiring efficiency and effectiveness.
- Conducted audit preparation.
- Oversaw budgeting processes related to cost allocation and plant expenditures.
- Consistently delivered products on time with a rate of 95%.
- Facilitated startup initiatives for the board repair center in Vietnam targeted for Q4 2023.
Operation Manager (Board Repair Center at KM3)
Intel Products (M) Sdn.Bhd
Kulim
11.2019 - 05.2022
- Managed employee tasks to accelerate production in alignment with customer demands.
- Facilitated employee selection.
- Ensure readiness for customer audit.
- Managed cost forecasting for plant expenditures.
- Ensured on-time delivery rate at 95%.
- Established an operational startup for the Vietnam board repair center within the fourth quarter of 2024.
Sr. Test Manufacturing Manager
Micron Memory (M) Sdn.Bhd
Penang
12.2019 - 04.2022
- Supervise daily test operations.
- Managed talent acquisition processes.
- Ensure thorough diligence before customer evaluations.
- Managed budget forecasting and plant expenditures.
- Initiated high-volume manufacturing ramp-up within two months.
- Engaged in designing and budgeting processes for startup locations.
- Managed recruitment processes for both supervisory and operational roles.
- Facilitated knowledge transfer across international facilities.
Senior Manager Operations
JCY HDD Technology Sdn Bhd
Penang
02.2019 - 11.2019
- Managed organization of operational tasks within production facilities.
- Managed workforce and output to maintain effective and secure plant operations.
- Direct everyday activities at the plant to uphold high standards of safety and efficiency.
- Maintained strict compliance with all HSE guidelines.
- Generate and assess performance data for report issuance.
- Oversaw management of all administrative documentation.
- Optimized expenditure to achieve company budget goals.
- Established and administered a detailed preventive care plan.
- Implemented a new AOI system in Coil Windings Operations to detect initial process issues.
- Expanded capacity to fulfill customer orders, achieving a 75% increase in productivity.
Senior Technical Support Manager and People System Manager
Intel Products
Kedah
04.2011 - 01.2019
- Led coaching initiatives for organizational leadership growth.
- Managed daily operational planning tasks focusing on NPI/DOE builds to align manufacturing with weekly KPIs.
- Managed factory capital planning processes.
- Oversaw NPI processes to ensure timely product launches.
- Lead development of strategies and policies that support overall organizational objectives.
- Guided PM team in implementing Lean Six Sigma for continuous improvement.
- Facilitated factory events, contributing to employee morale and organizational culture.
- Achieved annual savings of $250,000 through strategic repurposing of tubing kit components.
- Implemented factory re-layout strategies to reduce waste and optimize operations, resulting in substantial cost savings.
- Organized Site Safety Events and Workplace of Choice Programs.
- Coordinated Korea trip for Intel Employees of the Year.
Technical Support Manager
Intel Products Malaysia SDN BHD
Kedah
04.2009 - 04.2011
- Responsible for hc resources planning, review yearly equipment capital planning, leads PM team - Spares management and managing FSE contracts
- Plan PM for entire operation floors
- Conducts training to technician on how to perform proper preventive maintenance and troubleshooting
- Define technician/PM crews certification checklist and develop technical training business process flow through Working with Module Engineers and Trainers in order to support ISO 9001:2008 requirement
- Attend equipment escalation and Prioritizes equipment repair and maintenance work in order to support production needs
- Review the maintenance spending and budget for all equipment through scrutinizing the spares purchases and negotiation with suppliers(Including contracts)
- Drive for equipment Continuous Improvement through proper structure problem solving
- Recommends new equipment purchases and leases
- ICC/NPC - Top 10 in National Convention in Electronics sector for the past 3 consecutive Years and also won second place in ICC in for the projects 'Transformer carton' which help Intel Saves $100K dollar/year
- Recommended new placement machine purchases in order to meet new technology requirement and future enabling
- Enable in-house FSE - Yearly cost avoidance of $20K dollar/year through leveraging internal resources for L2 equipment training
Manufacturing System Engineer - Quality
Intel Products Malaysia SDN.BHD
Kedah
04.2005 - 04.2009
- To enhance current factory quality system in order to meet corporate quality standard and prepare the factory for the upcoming ISO Audit
- Drive for overall Operation Quality Improvement - Including managing add hoc changes to SOP and work instruction especially for NPIs and ensuring no quality impact to customer
- Drive weekly quality review forum and track all quality related issue and present findings and recommendations to the management review board (MRB)
- Analyzes and improvise existing workflow of quality processes and recommend improvements to management
- Leads ISO auditor for SIMS factory
- Lead the factory in ISO certification in year 2008
- Certified ISO lead auditor by Neville Clarke
- Lead auditor for KM2 plant
- Has successfully lead a factory(EHS, Engineers and planners) team to convert the entire Operation factory from Eutectic to Lead Free Solder process in our Production resulting in great savings for the company
Manufacturing Supervisor
Intel Technology Sdn. Bhd.
Kedah
04.2000 - 04.2005
- Responsible for daily production execution which includes headcount resources planning, WIP planning and also loading planning in order to meet the weekly KPI
- Identifying problems or bottlenecks in the production processes
- Supervising hourly production
- Headcounts management
- Planning, assigning, and directing production work
- Appraising staff performance
- Rewarding disciplining employees
- Addressing employee concerns and resolving employee relation problems
- Actively working to eliminate hazards that may cause injury
- Carrying out accident investigations
- Creating an environment that is conducive to teamwork
- Making sure that paperwork is in place for audits
- Loading balancing for SMT - Creating Visible Dashboards for end shift daily performance which saves 2000 productivity hours/year
Education
Master's Degree - Business Studies/Administration/Management
AKAMAI UNIVERSITY
Malaysia01.2007
Advanced/Higher/Graduate Diploma - Engineering (Electrical/Electronic)
Federal Institute of Technology
Malaysia01.1996
Skills
- Advanced Computer Skills
- English Proficiency
- Operations Management
- Operations Research
- Presentation Skills
- Communication Skills
- Project Management Skills
- Budget management
- Operational planning
- On-time delivery
- Audit preparation
- Employee training
- Production efficiency
- Project management
- Talent acquisition
- Team building
- Process improvement
- Strategic planning
- Expectation setting
- Clear communication
- Key performance indicators
- Work prioritization
- Verbal and written communication
- Performance management
- Operations management
- Staff development
- Decision-making
- Complex Problem-solving
- Risk management
- Coaching and mentoring
- Stakeholder management
- Disciplinary techniques
Additional Information
MYR 12,500, Anywhere in Malaysia, Factory start up and Operations management in meeting 6S and Operation Excellent, Possessing more than 10 years of experience of working in diverse manufacturing environment with multiple job scope given, I have gained an extensive knowledge and experience in both Engineering and Manufacturing Operations.
Languages
- English, 10, 10
- Bahasa Malaysia, 10, 10
- Mandarin, 10, 5
Salary
MYR 14,000
Personal Information
- Age: 52
- Expected Salary: MYR 18,000
- Gender: Male
References
References available upon request.
Timeline
APAC Lab Operation Manager
Intel Products Malaysia SDN.BHD
06.2022 - Current
Sr. Test Manufacturing Manager
Micron Memory (M) Sdn.Bhd
12.2019 - 04.2022
Operation Manager (Board Repair Center at KM3)
Intel Products (M) Sdn.Bhd
11.2019 - 05.2022
Senior Manager Operations
JCY HDD Technology Sdn Bhd
02.2019 - 11.2019
Senior Technical Support Manager and People System Manager
Intel Products
04.2011 - 01.2019
Technical Support Manager
Intel Products Malaysia SDN BHD
04.2009 - 04.2011
Manufacturing System Engineer - Quality
Intel Products Malaysia SDN.BHD
04.2005 - 04.2009
Manufacturing Supervisor
Intel Technology Sdn. Bhd.
04.2000 - 04.2005
Master's Degree - Business Studies/Administration/Management
AKAMAI UNIVERSITY
Advanced/Higher/Graduate Diploma - Engineering (Electrical/Electronic)
Federal Institute of Technology
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