KANMANIE TAMILVANAN

Accuracy-Ensure core SLAs are delivered
1. Measure picking fulfillment by maintaining tracker and following up with 3PL Team.
2. Measure PTS & OTS KPI by prolong tracker and following up internally and 3PL.
3.Validate the delivery timeline with planning and routing schedule.
4.Cycle count and stock count result.
5. Control location and adjustment.

Ensure capacity planning is as per forecasted quantity. Measure capacity vs utilization.
1. Ensure all warehouse functions for Max is performed on time.
2. Pre plan acitivities in advance to ensure enough resources.
3. Implement at least 2 initiatives to process and quality improvement.

Record the cost
1. Validate total delivery according to total budget for local & outstation delivery.
2. Monitor any ad hoc activities and align with concept for the costing charges.

Measure by end-to-end dashboard
1. provide daily report to the stakeholder
2. Inbound tracker
3. TO Fulfillment
4. Validate visibility of the report from 3PL
5. VAS and other service quality

Measure by internal & external assessment
1. Provide daily report to internal stockholder
2. Assist 3PL for the warehouse activities - Inbound, picking & Vas and Outbound activities.

• Coordinate the receipt of all inbound shipments of raw goods and transfers into the warehouse, including all documentation, system updates and internal and external communication
• Reconcile inbound shipments to PO's
• Maintain shipment histories and document files
• Work with suppliers to resolve overage/shortage & damage issues
• Assign reason codes for stock returns and rejections at the time of receiving goods returns
• Counting materials, equipment, merchandise or supplies in stock
• Investigating customer complaints
• Managing excess and ageing stock
• Maintaining optimal stock levels to ensure timely availability of products.

• Assist in the general physical activities of the warehouse to include off-loading and generally moving returns, insert following if applicable - this will involve some heavy manual lifting
• Assist in the general administration of the warehouse and using the computer system for returns process etc, goods in/out, dealing with documentation, raising stock discrepancies, asset tagging, producing barcode labels, assisting with stock management, organizing couriers, providing support and assistance to customers, helping to resolve complaints and enquiries
• Carry out planned tasks in accordance with requirements and within time limits
• Reporting (content and format as agreed) as required
• Achieve agreed personal targets and achieve team targets
• Maintain accurate records/documentation associated with your work.
• Contributed to increased productivity, effectively managing multiple tasks simultaneously.

• Warehouse Assistants help manage the flow of products and stock through a warehouse
• Responsible for receiving and sending goods to and from the warehouse
• Pick items according to the Order form
• Inspect items to ensure they're not damaged or faulty and adjust inventory accordingly
• Monitor and maintain stock accuracy by ensuring physical stock is in line with the inventory management system and ensure all stock movements are recorded to ensure accuracy.
• Received and processed incoming stock to keep inventory levels accurate and up-to-date.
• Evaluated incoming shipments for quality issues and processed unacceptable materials for return.