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Associate Principal Engineer

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Conscientious about managing customer concerns to last detail. Top-notch abilities in servicing accounts, processing payments and scheduling appointments. Experienced in accurately completing complex paperwork to support customer needs. Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer loyalty. Bringing five year background maintaining customer satisfaction and contributing to company success. Proficient in outlook excel and database access. am currently doing data science as a skill set.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

I am an enthusiastic and driven candidate with a competitive spirit and a resilient mindset. Leveraging a robust background in retail banking and academic excellence, including school honours in Leaving Cert, where I also earned male sportsperson of the year. I successfully graduated with a Bachelor of Commerce degree with a focus on Enterprise. and a Master's degree. From my hands-on experience in the banking sector I have honed my skills as a team player, collaborating effectively and demonstrating initiative.
Beyond my banking expertise, I bring a personal interest in artificial intelligence, cybersecurity and technology as a whole aligning my passion with my professional pursuits. I am eager to contribute my unique blend of skills and interests to a dynamic team, driving innovation and achieving collective success.

Experienced in reviewing financial documents and digital records. Effective at directing, monitoring and inspiring team members to complete accurate and timely investigations and reports. Talented in training employees, solving complex problems and making sound decisions.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Knowledgeable and dedicated customer service professional with extensive experience in the Call center industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Kang Shen Chng

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Customer Service Advisor

Community Cinema Chair

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Bachelor of Science - Mathematics

Cambridge International A Levels -

High School Diploma -

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Customer Service Advisor

Community Cinema Chair

Bachelor of Science - Mathematics

Cambridge International A Levels -

High School Diploma -

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