Kam Wah Wan

• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Planned and adjusted optimal routes based on traffic and weather conditions.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Generated consistent referrals and repeat business by providing friendly and fast service.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
• Cleaned vehicle regularly to maintain professional appearance.

• Prepared merchandise for sales floor by pricing or tagging.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Maintained records related to sales, returns and inventory availability.
• Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
• Answered customer questions about sizing, accessories and merchandise care.
• Increased sales by offering advice on purchases and promoting additional products.
• Processed product returns and assisted customers with other selections.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Recommended accessories and complementary purchases to boost revenue.
• Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
• Engaged with customers to build rapport and loyalty.

• Collaborated with team members to achieve target results.
• Managed team of employees, overseeing hiring, training and professional growth of employees.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Exceeded goals through effective task prioritization and great work ethic.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Worked with customers to understand needs and provide excellent service.
• Identified issues, analyzed information and provided solutions to problems.

Project Sales Engineer (1993-1996)

• To provide sales and services of Ultrasonic Level and Flow Control Instrumentation, Pressure and Temperature Control Equipment, Process Control Instrumentation and Flow Metering
• To liased with client and consultant, provide technical support and application with equipments selection and advised of installation and commissioning method
• Project Completed 1) Johor 14 WTP Privatisation Project- Provision of Electrmagnetic Flowmeters- RM 2.1 Million
• 2) Upgrading and Rehabilatation Works at Sg Batu and Sg Rangkap WTP - RM 4.4 Million

Senior Project Engineer (1996-2002)

• To liase with consultant and client, drawing submission and finalisation to site details
• To supervise and coordinate M&E installation, factory and site testing and commissioning, conduct training and handling over
• EXPERIENCES GAINED:
• Good project management skills
• Technical experience in control and instrumentation
• Good team player and Multitasking capabilities
• Proven initiative and ability to work with minimal supervision
• Excellent project sales and service skills
• Knowledge of Electrical/Electronic equipment programming and commissioning
• Project Completed
• 1) Upgrading and Rehabilatation Works at Sg Linggi WTP - RM 60 Million
• 2) Sg Rasa W.T.P Design and Build
• RM 160 Million Phase 1
• RM 55 Million Phase 2