Summary
Overview
Work history
Education
Skills
Languages
Custom
Timeline
Generic
Kamran Illahi Sahito

Kamran Illahi Sahito

Petaling Jaya,Malaysia

Summary

A highly versatile and detail-oriented professional with extensive experience across multiple industries, including content review, accounting, sales, and tax compliance. Currently working as a Content Review Associate, I excel in evaluating user-generated content to ensure compliance with company standards and community guidelines. My diverse background includes roles as an Accountant, Sales Executive, Computer Operator, and Tax Compliance Manager, where I developed strong analytical, organizational, and communication skills. With a proven ability to adapt to dynamic work environments, I bring a unique combination of technical expertise and cross-functional experience to every role. I am now seeking new opportunities to apply my broad skill set and continue delivering impactful results in a collaborative and fast paced setting

Overview

9
9
years of professional experience
6054
6054
years of post-secondary education

Work history

Content Review Associate

Accenture
Petaling Jaya, Malaysia
10.2024 - 01.2025
  • Collaborated with cross-functional teams (e.g., legal, compliance, product) to address and resolve content-related issues
  • Conducted quality assurance checks on content moderation processes, ensuring accurate and timely responses to flagged content
  • Monitored and reported trends in content violations, providing insights to improve content policies and enforcement
  • Maintained high attention to detail while reviewing large volumes of content, ensuring consistency and adherence to company standards
  • Managed content review workflows, prioritizing tasks to meet strict deadlines and service-level agreements (SLAs)
  • Provided feedback on user patterns and suggested improvements to content moderation systems
  • Created and updated content moderation guidelines and training materials to improve team performance and effectiveness
  • Maintained confidentiality and adhered to data privacy policies while handling sensitive user content
  • Reviewed and analyzed user-generated content to ensure compliance with company guidelines, community standards, and legal regulations
  • Identified and flagged inappropriate, offensive, or harmful content, maintaining safe and positive online environment for users

Computer Operator

Diagnostic & Research Laboratory LUMHS
Hyderabad, Pakistan
02.2019 - 10.2025
  • Ensure effective communication with staff, senior officials and patients
  • Ensuring Technical Support to Staff and customers
  • Detection of technical errors and issue in hardware and software for smooth running of system
  • Ensure data protection, patient confidentiality and timely services to patients
  • Deposit of cash in Banks and preparing of bank payment vouchers

Co-Owner

Bhittai Tax Consultants
Hyderabad
01.2017 - 01.2020
  • Filing Income Tax/Sales Tax Returns, Advising to Clients on Tax related Issue, Company Registration and Consultancy Services
  • Working with Individuals, A.O.Ps, Non-Profit Organizations, Private Limited Companies and Government Sectors
  • Assisting Clients on Legal matters
  • Treating customers fairly
  • Creating awareness regarding new Tax laws
  • Keeping in touch with the clients to build strong relationship
  • Set up targets monthly and yearly bases to increase achievements

Accountant

University of Art and Culture Jamshoro
Jamshoro, Pakistan
01.2018 - 02.2019
  • Preparation of Bank Payment vouchers, Maintenance of Cash books/ledger, handling of petty cash, and preparing of monthly income and expenditure report
  • Ensure accurate information to seniors and collogues
  • Ensure strict compliance with Group, University rules & regulations
  • Educate and involve staff into quality and improvement ventures
  • Supervision of junior staff
  • Project/Assignments as desired by management

Sales Executive

HSM Stores
Hyderabad
02.2017 - 01.2018
  • Lead generation and prospecting: Identifying and researching potential clients, generating leads through various channels such as cold calling, networking, and referrals
  • Client relationship management: Building and maintaining strong relationships with clients, understanding their needs, providing personalized solutions, and ensuring customer satisfaction
  • Sales presentations and pitches: Creating and delivering compelling sales presentations to prospective clients, showcasing the value and benefits of products or services, and addressing any objections or concerns
  • Negotiation and closing deals: Negotiating terms, pricing, and contracts to reach mutually beneficial agreements, closing sales, and achieving or exceeding sales targets
  • Sales pipeline management: Managing and maintaining a robust sales pipeline, tracking leads and opportunities, updating CRM systems, and effectively prioritizing and following up on prospects
  • Market research and analysis: Conducting market research to identify industry trends, competitor analysis, and customer preferences, and utilizing insights to develop targeted sales strategies
  • Sales reporting and analytics: Generating sales reports, analyzing key performance metrics, and providing regular updates to management on sales activities, achievements, and areas for improvement
  • Customer service and support: Providing post-sales support, addressing customer inquiries, resolving issues or complaints, and ensuring ongoing customer satisfaction
  • Collaboration with internal teams: Collaborating with marketing, product, and operations teams to align sales efforts, coordinate campaigns, and ensure a seamless customer experience
  • Continuous learning and self-improvement: Staying up to date with industry trends, attending training sessions or workshops to enhance sales skills, and actively seeking opportunities for professional growth

Education

Master of Arts - Economics

University of Sindh

Bachelors - Commerce

University of Sindh

High School Diploma - Information Technology

GCT Hyderabad

Skills

  • Technical knowledge and proficiency in hardware and software troubleshooting
  • Excellent Sales Skills
  • Excellent customer service and communication skills
  • Ability to explain technical information to non-technical users
  • Problem-solving and analytical skills
  • Ability to work well under pressure
  • Ability to handle multiple tasks simultaneously
  • Knowledge of operating systems
  • Knowledge of network infrastructure
  • Knowledge of security
  • Familiarity with remote desktop tools
  • Familiarity with ticketing systems
  • Experience in software installation
  • Experience in software configuration
  • Experience in software upgrades
  • Knowledge of relevant regulations and standards
  • Knowledge of data privacy
  • Ability to work independently
  • Ability to work in team environment
  • Digital literacy
  • Public Relations
  • Quality Assurance
  • Upselling
  • IT literacy
  • Active listening

Languages

English
Advanced (C1)
Urdu
Proficient (C2)
Sindhi
Proficient (C2)
Punjabi
Intermediate
Hindi
Fluent

Custom

Master Trainer, National Financial Literacy Program for Youth (NFLPY), Hyderabad, Sindh, Pakistan, 08/01/21, 10/31/22, Awareness to the young minds about financial literacy and budget planning. Encouraging them to go for entrepreneurship and contribute to the development of the country.

Timeline

Content Review Associate

Accenture
10.2024 - 01.2025

Computer Operator

Diagnostic & Research Laboratory LUMHS
02.2019 - 10.2025

Accountant

University of Art and Culture Jamshoro
01.2018 - 02.2019

Sales Executive

HSM Stores
02.2017 - 01.2018

Co-Owner

Bhittai Tax Consultants
01.2017 - 01.2020

Master of Arts - Economics

University of Sindh

Bachelors - Commerce

University of Sindh

High School Diploma - Information Technology

GCT Hyderabad
Kamran Illahi Sahito