Summary
Overview
Work History
Education
Skills
Timeline
Generic

AMEIRA ZAKIRAH BINTI MOHD ZEIDY

ADMINISTRATIVE SUPPORT
JALAN MAWAR PUTIH, KG. DATO ABU BAKAR BAGINDA, 43650 BANDAR BARU BANGI, SELANGOR.

Summary

A motivated and highly organized student with a strong interest in administrative work. Currently pursuing an Honors degree in Bachelor of Computer Science (Multimedia Computing), I have developed excellent time-management, communication, and multitasking skills through both academic and extracurricular activities. I am eager to apply my attention to detail, problem-solving abilities, and ability to work well in a team to contribute to an administrative role. With a strong desire to learn, I am committed to supporting efficient office operations, managing schedules, and assisting in various administrative tasks. I am confident that my proactive attitude, adaptability, and enthusiasm to grow will make me a valuable addition to any administrative team.

Overview

4
4
years of professional experience
3
3
Languages

Work History

Customer Assistant

Monki
Putrajaya, Putrajaya
08.2023 - 09.2023
  • Handled cash transactions accurately while adhering to company security protocols.
  • Supported promotional events by setting up displays and engaging customers in product demonstrations.
  • Communicated effectively with customers to address inquiries about products, services, or store policies.
  • Assisted customers in locating desired items, ensuring a positive shopping experience.

Senior Assistant, Customer Support

Watsons Personal Care Store
Putrajaya, Putrajaya
05.2023 - 08.2023
  • Contributed to a positive work environment through effective communication and teamwork.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined support processes for increased efficiency and improved response times.
  • Mentored junior team members, sharing best practices and promoting professional growth within the department.

Customer Service Representative

Krispy Kreme
03.2020 - 08.2020
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Education

Bachelor of Computer Science - Computer Science

UNIVERSITI TEKNOLOGI MARA
SHAH ALAM
04.2001 -

High School Diploma -

KOLEH MATRIKULASI
NEGERI SEMBILAN
04.2001 -

No Degree -

SEKOLAH MENENGAH KEBANGSAAN PUTRAJAYA PRESINT 14(1
Putrajaya, Malaysia
04.2001 -

No Degree -

SEKOLAH KEBANGSAAN PUTRAJAYA PRESINT 11(2)
Putrajaya, Malaysia
04.2001 -

Skills

Active learning

Timeline

Customer Assistant

Monki
08.2023 - 09.2023

Senior Assistant, Customer Support

Watsons Personal Care Store
05.2023 - 08.2023

Customer Service Representative

Krispy Kreme
03.2020 - 08.2020

Bachelor of Computer Science - Computer Science

UNIVERSITI TEKNOLOGI MARA
04.2001 -

High School Diploma -

KOLEH MATRIKULASI
04.2001 -

No Degree -

SEKOLAH MENENGAH KEBANGSAAN PUTRAJAYA PRESINT 14(1
04.2001 -

No Degree -

SEKOLAH KEBANGSAAN PUTRAJAYA PRESINT 11(2)
04.2001 -
AMEIRA ZAKIRAH BINTI MOHD ZEIDYADMINISTRATIVE SUPPORT