Kamal Zamir
HR Generalist | HR Operations | HR Specialist & Analyst | Workday | HRIS Analyst
Ampang, Selangor
Summary
Have 12 years of progressive HR experience and advanced knowledge of employment law, compensation, recruitment and employee relations. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff and sound financial resources. Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in multi-cultural environment.
Experienced and expertise with HRIS and data-driven approaches to personnel management, benefits administration and organizational development. Record of success in improving recruitment and retention. Executive with background in corporate human resources. Highly skilled handling personnel management, hiring and maintenance of HR records. Manages administration of employee compensation and employee benefits.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
Work History
Workday HCM Analyst
WPP
Kuala Lumpur
12.2022 - 12.2022
- Diagnose and resolve HCM issues raised by the business
- Support data requests and maintenance including rescind, correct and EIBs
- Provide functional expertise and guidance to our People Teams
Accountable for maintaining up-to-date process documentation - Safeguard global standards and principles against competing requests and priorities
- Participate in testing activities as required
- Provide creative solutioning for enhancements to our Workday deployment
- Maintain expertise on data standards/functionality/features/capabilities in Workday and technology trends
Assistant Manager, HR Operations & Admin
BMW Group Malaysia
Cyberjaya, Selangor
12.2021 - 11.2022
- Strategize the overall employee experience for Expats inbound & outbound, whilst collaborating with external vendors in ensuring all applications and processes are adhered to in a timely fashion.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Offered hands-on assistance to employee, assessing needs, and maintaining current HR knowledge of consumer preferences.
- Facilitated and organized onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- End to end payroll management for BMW Group Malaysia, joint effort with an outsourced payroll service provider in running monthly payroll processes.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Maintained company and HR compliance with local, state, and federal laws, in addition to established organizational standards.
- Supervised day-to-day operations to meet performance, quality and service expectations.
People Support Senior Specialist, APAC
Roche Services (Asia Pacific) Sdn Bhd
Subang Jaya, Selangor
07.2020 - 12.2021
- First point of contact (1st Tier) for all HR-related enquiries and services for all Roche people (employees, candidates, contingents, retirees, managers, HR colleagues, etc.) via ServiceNow (SNOW).
- We works very closely together supporting APAC. We also ensure good employee relations, anticipate our customers' future needs and proactively develop solutions.
- As a People Support Specialist, we contributing to the continuous improvement of the HR Support Solutions delivery through analysis of their interactions and collaboration with other HR functions within and outside of HR Support Solutions.
- We bring a broad understanding across global HR and Learning processes and tools, as well as local and global downstream impacts on payroll, time, benefits, finance, procurement, IT, etc.
HR Operations Specialist
Roche Services (Asia Pacific) Sdn Bhd
Subang Jaya, Selangor
02.2018 - 06.2020
- Provide insight, support and explanation on HR system and administrative activities in support
of HR business processes (e.g. Hire to Retire, Hiring Process) - Provide customer service on HR related activities, such as inquiry resolution, request management, and troubleshooting Serves as to initiate, review and approve human resources related transactions in Workday such as revise hires, job change, personal data change, and job requisition, manage probation period, process voluntary and involuntary separations, and other movements accurately and in timely manners.
- Act as a backup or Supports HR Teams to answer complex end-to-end internal customers (managers/employees/HR) enquiries and escalate those inquiry that need further support via call, chat and/or email in an effective, discrete, professional manner and respecting data privacy constraints
- Executes HR Services and Operations tasks by partnering with business heads and people managers with regards to statutory payments, data management and liaising with Procurement
team on all payment processes - Collaborate with peers within region and globally to ensure the support network provides consistent and effective services to our customers.
- Continuous contribution to the improvement of the performance of the Shared Service Centre
- Reaching high customer satisfaction through consistent, high quality delivery and application of customer care principles
- Provide feedback, coaching and advice for contacts in both HR and the business
- Responsible for processing all Employment pass for foreign employees, ensuring it complies with Company policies and local legal requirements. Liaising with our partners in MDEC and the Immigration department on acquiring necessary approval for all EP's.
- Manage all matters relating to Employment pass for foreign employees, ensuring it complies with Company policies and local legal requirements. Liaising with our external vendor on acquiring the necessary approvals.
- Ensure all HR documentations are updated and keep in compliance with Company policies and local legal requirements
- Responsible for the on boarding process for all new joiners (local and foreign) which includes all induction handling, on boarding documentation and day 1 setup for all new joiners
- Drive and ensure timely employee benefits administration and service delivery by external vendor in line within the agreed SLAs.
- Manage payroll operations with the outsourced payroll vendor and ensuring accurate monthly payroll reporting.
- Acts as an advisor on all personnel policies and procedures to internal employees.
- Understands and complies with all HR and business policies on all aspects of HR operations.
HR Executive/Talent Acquisition Executive
Fitness First Malaysia
Mont Kiara, KL
09.2015 - 01.2018
- Maintained human resources regulatory compliance with local, state and federal laws.
- Led and directed work of 2 HR team members and handled hiring, training and termination.
- Coordinated work activities for HR managers, specialists and recruiting agents.
- Researched and analyzed human resources trends and best practices and drove corporate policy changes to optimize business performance.
- Built human resource organization and aligned people and culture with corporate strategic priorities and operations.
- Spearheaded innovative recruitment practices and mobilized management in targeted hiring that matched company needs.
- Educated employees on company policy and kept employee handbook current.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Met with employees annually for progress reviews and performance assessments.
- Directed hiring and onboarding programs for new employees.
Senior Clerk HRBP
AmBank (M) Berhad
Kuala Lumpur
04.2012 - 09.2015
Personal Assistant
Global Carriers Sdn Bhd
Kuala Lumpur
12.2011 - 03.2012
Clerk HR Benefit Admin
AmBank (M) Berhad
Kuala Lumpur
01.2011 - 12.2011
Education
Executive Diploma - Human Resource Management
University Technology Malaysia (UTM)
11.2013 - 12.2014
Skills
Workday
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Workday HCM Analyst
WPP
12.2022 - 12.2022
Assistant Manager, HR Operations & Admin
BMW Group Malaysia
12.2021 - 11.2022
People Support Senior Specialist, APAC
Roche Services (Asia Pacific) Sdn Bhd
07.2020 - 12.2021
HR Operations Specialist
Roche Services (Asia Pacific) Sdn Bhd
02.2018 - 06.2020
HR Executive/Talent Acquisition Executive
Fitness First Malaysia
09.2015 - 01.2018
Executive Diploma - Human Resource Management
University Technology Malaysia (UTM)
11.2013 - 12.2014
Senior Clerk HRBP
AmBank (M) Berhad
04.2012 - 09.2015
Personal Assistant
Global Carriers Sdn Bhd
12.2011 - 03.2012
Clerk HR Benefit Admin
AmBank (M) Berhad
01.2011 - 12.2011
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