Kalaivani Senthinathan
Senior Infrastructure Project Manager
Kuala Lumpur
Summary
Instrumental Project Manager bringing 17 years of total work experience in achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer, and project needs. Successful at motivating teams to meet demanding timelines. Always on the GO to succeed together with the respective company's Goals and Vision.
Overview
2025
2025
years of professional experience
2007
2007
years of post-secondary education
6
6
Certifications
3
3
Languages
Work History
Senior Infrastructure Project Manager
Thakral One Sdn Bhd
8 2022 - Current
- Company Overview: Client: Standard Chartered Bank
- Infrastructure PM dedicated under Production Engineering Domain – to orchestrate end to end delivery of infrastructure solutions in response to requests from financial markets
- Responsible to ensure availability of required resources to deliver projects, based on agreed scope and timeline with respective stakeholders
- Projects Completed – Key Achievement (Aug 2022 – Present)
- (i) IT Resilience (to ensure Bank’s DR site is well equipped at all times) - includes of Failover testing, infrastructure upgrades, capacity enhancements
- Note: ongoing initiative until 2025
- Client: Standard Chartered Bank
Infrastructure Project Manager
Maybank Berhad
04.2020 - 07.2022
- Company Overview: Kuala Lumpur, Malaysia
- Infrastructure PM dedicated under Corporate Functions tower – handling key projects related to M2U, M2U Biz, Trading applications infrastructure requirements
- Responsible to complete projects from end-to-end, inclusive stakeholder engagement, business management and aligning project status weekly with project committee
- Lead and Manage cross-cultural technical expertise – team of 10-20 for each project
- Responsible to meet project’s timeline and communicate effectively to stakeholders
- Projects Completed – Key Achievement (April 2020 – July 2022)
- (i) Setup M2UBiz Application – Launched in Oct2021
- (ii) Implementing HA setup for LiveSite DB servers
- (iii) Customer File Upload system for MAE application
- (iv) OS Upgrade for 30 infrastructure servers for BTX (Trading)
- (v) Debit Card Replacement Kiosk – nationwide – Launched in Jan2022
- (vi) Woloc Infra Setup for Maya Home (Loan Origination Project)
- (vii) Infrastructure Hardware and Software setup for DQMS solution
- (viii) Infrastructure setup for DSP Cambodia
- (ix) Infrastructure setup for Etiqa Labuan
- (x) Pestos setup – ongoing from 2020
- Kuala Lumpur, Malaysia
Security Project Manager
Manpower
07.2019 - 03.2020
- Company Overview: Client: AXA Shared Services
- Responsible for managing and delivering IT Security projects
- Responsible to improve, develop and maintain all baseline security controls related to cyber security to be within target compliance level – set by Global Security team
- Lead and Manage cross-cultural technical expertise – team of 10-20 for each project
- Responsible to meet project’s timeline and communicate effectively to stakeholders
- Projects Completed – Achievement (June 2019 – March 2020)
- (i) Medium Technical Security Baseline (MTSB) 2019 Remediation
- (ii) Medium Technical Security Baseline (MTSB) 2020 Remediation
- Client: AXA Shared Services
Infrastructure Project Manager
Encora Sdn.Bhd
06.2018 - 06.2019
- Company Overview: Client: Maybank
- Responsible for improving and developing IT infrastructure projects
- Plan and Manage projects aligning with the bank’s goals
- Lead and Manage cross-cultural technical expertise – team of 7-20 for each project
- Responsible to meet project’s timeline and communicate effectively to stakeholders
- Projects Completed – Achievement (June 2018 – June 2019)
- (i) MoneyGram TLS upgrade for Maybank
- (ii) Internal Application – IT4U, multiple server refresh
- (iii) SWIFT system upgrade – Maybank London and New York
- (iv) Data-warehouse Storage Upgrade
- (v) Internal Application – MILB (Labuan) application setup
- (vi) Server storage setup and upgrade– for internal users, nationwide
- (vii) Datacenter migration
- Client: Maybank
Infrastructure Project Manager & Service Manager
Bell Direct (Third Party Platform Sdn.Bhd)
04.2015 - 06.2018
- Company Overview: Kuala Lumpur, Malaysia
- Responsible for all infrastructure projects and services related issues
- Projects Completed – Achievement (April 2015 – June 2018)
- (i) Data Center Switch Replacement
- (ii) PABX Solution to improvise VOIP services across all 4 states in Australia
- (iii) VMware Upgrade (project work – ongoing)
- (iv) Email Upgrade (Migration Project)
- (v) HSBC – DR Link relocation - Annual
- (vi) Data Center Failover Activity – Annual
- (vii) Asset Management Solution Project
- (viii) WAN Link Upgrade – primary and secondary (10 sites)
- (ix) Internet Link Upgrade – primary and secondary (10 sites)
- Kuala Lumpur, Malaysia
Project Manager
SELLBYTEL Sdn.Bhd
08.2014 - 03.2015
- Company Overview: Kuala Lumpur, Malaysia
- Responsible for all types of projects to be managed – internal & external
- Project’s Completed – Achievement (August 2014 – March 2015)
- (i) Projects: - Microsoft, Apple, Google (total = 3 projects)
- Objective – to setup Microsoft Sales team (infra
- Team) – within Sellbytel
- Scope of work: - Hiring and Training of Resources, Workspace and Equipment setup, Vendor Coordination, End-end setup until project hits live mode
- (ii) Projects: - Softline (Argentina)
- Objective – to setup Softline Sales team (hardware) – within Sellbytel
- Scope of work: - Hiring and Training of Resources, Workspace and Equipment setup, Vendor Coordination, End-end setup until project hits live mode
- Execute live training calls between Argentina, Russia and Malaysia
- Ensure weekly team performance review are updated to Argentina (via email)
- (This was required until project went live)
- Kuala Lumpur, Malaysia
Project Manager
Tech Mahindra
04.2013 - 05.2014
- Company Overview: Client: AT&T
- Project Manager based on client's location AT&T - supporting Shell client
- Responsible to Manage all Network Based project for Shell premises located in APAC
- Scope of work: - Plan, Execute and Finalize projects according to strict deadlines and within budget, Direct and Manage project development, Define project scope, goals and deliverables that support business goal, Develop project plans and associated communications documents, Effectively communicate project expectations to team members and stakeholders in a timely manner, Liaise with project stakeholders on an on-going basis, Plan and Schedule project timelines and milestones, Provide End-to-End project deliverable, as defined in the project charter and project management plan
- Project’s Completed – Key Achievement (from April 2013 - May 2014)
- (i) Project: - Biometric Timeclock Implementation
- Objective: - To implement Biometric Timeclock for all Airport Staff in Australia
- (ii) Project: - Deskphone Removal in Zhuhai (China)
- Objective: - Remove all ongoing pbx/nortel ip phone users from current system and migrate to new OCS system
- (iii) Project: - Deskphone Removal in Jakarta (Indonesia)
- Objective: - Remove all ongoing pbx/nortel ip phone users from current system and migrate them to the new OCS system
- (iv) Project: - WAN Bandwidth Review and Reduction in Hong Kong
- Objective: - To review the current bandwidth utilization of HON-TYI and HON-LME locations in Hong Kong and perform reduction to bandwidth- catering the current usage and taking into consideration of future growth
- Note: - Bandwidth downgrade perform on both levels CE and PE routers
- (v) Project: - Setup WiFi in Tunasan office - Philippines
- Objective: - To equip Shell Retail Academy in Tunasan (TSN) with WIFI facilities
- Note: - Total of 7 units of AP’s and 2 wireless controllers was installed at site
- Client: AT&T
Network Executive
Maybank Berhad
12.2010 - 04.2013
- Company Overview: Kuala Lumpur, Malaysia
- To perform and provide network support in the following field: - (i) Virtual Private Network (VPN), (ii) Video Conference, (iii) Telepresence, (iv) Centralized File Transfer Protocol (CFTP), (v) Citrix Solutions
- Key responsibilities: Project Lead for VPN and Telepresence services
- Performed end-to-end project coordination to implement VPN solutions and Telepresence services, in the bank
- Project Coordinator for Video Conference and Telepresence integration solutions
- At present; Project Lead for CFTP project – in charge to refresh all existing CFTP servers (Internet ftp, Intranet ftp and Extranet ftp) and implement High-Availability (HA) solutions
- Key personnel in providing solutions in regard to VPN, Video Conference and Telepresence
- Main Coordinator for CFTP daily operations, in the bank
- Assistant Coordinator for Citrix solutions
- Kuala Lumpur, Malaysia
IT ENGINEER
NTT MSC Sdn Bhd
07.2010 - 11.2010
- Key responsibilities: Provide support for projects involving Sony-Australia, Sony-New Zealand, KUMON
- Task includes monitoring servers and network connectivity at various client’s locations
- Acknowledge and review alarms/alerts, create tickets and engage escalation team based on function severity
- Network Project Management skills
Network Infrastructure Associate
ELECTRONIC DATA SYSTEMS IT SERVICES SDN.BHD.
12.2008 - 07.2010
- Company Overview: also known as HP
- Key responsibilities: Provide network support to US clients (includes Stop & Shop (involving more than 1000 stores), Giant Carlisle, and also Giant Tops
- Troubleshoots devices such as routers, switches, wired devices and also wireless devices
- Work breakdowns involve troubleshooting via remedy, and also through calls
- Calls are being made to obtain status of incidents and also provide status of incidents
- Also known as HP
IT Helpdesk Coordinator Associate
ELECTRONIC DATA SYSTEMS IT SERVICES SDN.BHD.
06.2007 - 11.2008
- Company Overview: also known as HP
- Performed 1st Level IT Support for EDS client- General Motor
- Work task includes accepting customer's request, analyzing trouble/incident, and creating respecting tickets to be sent to level 2 engineers to execute actions
- Also known as HP
Education
Bachelor's Degree - Information Technology, BIT (Hons) Information System Engineering
Multimedia University
Skills
Software development life cycle
Data center management
Schedule development
Scope management
Project planning
Requirements analysis
Schedule coordination
ITIL framework
Project scope estimates
Service delivery
Task prioritization
Capacity planning
Pr
Malaysia
Certification
CCNA (Cisco Certified Network Associate)
Personal Information
- Age: 39
- Date of Birth: 10/23/85
- Nationality: Malaysian
Timeline
Infrastructure Project Manager
Maybank Berhad
04.2020 - 07.2022
Security Project Manager
Manpower
07.2019 - 03.2020
Infrastructure Project Manager
Encora Sdn.Bhd
06.2018 - 06.2019
Infrastructure Project Manager & Service Manager
Bell Direct (Third Party Platform Sdn.Bhd)
04.2015 - 06.2018
Project Manager
SELLBYTEL Sdn.Bhd
08.2014 - 03.2015
Project Manager
Tech Mahindra
04.2013 - 05.2014
Network Executive
Maybank Berhad
12.2010 - 04.2013
IT ENGINEER
NTT MSC Sdn Bhd
07.2010 - 11.2010
Network Infrastructure Associate
ELECTRONIC DATA SYSTEMS IT SERVICES SDN.BHD.
12.2008 - 07.2010
IT Helpdesk Coordinator Associate
ELECTRONIC DATA SYSTEMS IT SERVICES SDN.BHD.
06.2007 - 11.2008
CCNA (Cisco Certified Network Associate)
ITIL (Information Technology Infrastructure Library)
JNCIA (Junos Network Certified Internet Associate)
PMP (Project Management Professional) – Theory
ITILv6
Prince 2 Agile Practitioner
Senior Infrastructure Project Manager
Thakral One Sdn Bhd
8 2022 - Current
Bachelor's Degree - Information Technology, BIT (Hons) Information System Engineering
Multimedia University
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