Kalaivani Priya
Subang ,shah alam,Malaysia
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
12
12
years of post-secondary education
Work History
Cashier and Florist
Madam Regina Sundram
Desa mentari/ Selangor , Malaysia
06.2024 - 12.2025
- Greeted walk-ins, answered phone calls, took custom orders, and managed client expectations during emotional events like weddings to provide support and enhance customer experience.
- Ordered flowers from wholesalers to maintain inventory and ensure availability of items for customer needs.
- Created custom floral arrangements, bouquets, and centerpieces for daily retail, weddings, and special events using proper design principles.
- Advised customers on flower selection, budget options, and post-purchase care, contributing to high customer satisfaction and repeat business.
Security Guard
Mr rahul
Cyberjaya , Malaysia
11.2021 - 06.2024
- Managed the main entry and exit points, verifying identification for all visitors, contractors, and delivery personnel to prevent unauthorized access.
- Monitored multi-zone CCTV systems and conducted hourly foot patrols across 3 residential blocks to detect and deter suspicious activities.
- Responded to resident complaints regarding noise disturbances, parking violations, and facility rule breaches, resolving issues peacefully.
- Prepared detailed daily shift logs and incident reports for the building management, averaging 50 to 100 actionable reports per month.
- Assisted in coordinating emergency responses, including fire alarms and lift entrapments, while ensuring clear communication with local authorities and the fire department.
Florist & Cashier
Madam Regina Sundram
Desa mentari/ Selangor , Malaysia
08.2020 - 09.2021
- Managed inventory of fresh flowers and supplies for daily operations.
- Designed floral arrangements for events and special occasions.
- Assisted customers in selecting flowers and plants based on preferences.
- Maintained cleanliness and organization of the work area and display sections.
- Provided excellent customer service by helping customers choose appropriate bouquets for their needs.
- Kept the store clean and organized at all times.
- Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
- Delivered and set up flower arrangements for banquets, weddings and funerals.
- Ordered flowers from wholesalers to ensure that all necessary items were available for customers.
- Handled cash, credit, and digital payment methods securely.
- Managed inventory levels and restocked merchandise as needed.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
Smart Hotel Seremban
Mr Raghu
Seremban kemayan square , Malaysia
01.2020 - 03.2020
- Guest Services: Greeting guests, managing check-ins and check-outs, and allocating room keys.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Communication: Answering phones, managing digital channels, and coordinating with housekeeping and maintenance.
- Billing & Revenue: Handling cash and credit transactions, processing payments, and upselling room upgrades.
- Problem-Solving: Addressing guest concerns, resolving booking issues, and de-escalating complaints calmly.
Education
Sjk T Lorong Java Lane
Seremban , Malaysia Some College (No Degree) - Bakery
Primus Institute of Technology
Selangor , Malaysia 11.2014 - 06.2026
Some College (No Degree) - It Computer System Maintenance
Tafe College
Seremban , Malaysia Skills
- Customer service
- Floral design
- Inventory management
- Cash handling
- Maintenance & repair
- Networking
- Researching
Languages
English
First Language
Malay
Beginner (A1)
A1
Tamil
Beginner (A1)
A1
Timeline
Cashier and Florist
Madam Regina Sundram
06.2024 - 12.2025
Security Guard
Mr rahul
11.2021 - 06.2024
Florist & Cashier
Madam Regina Sundram
08.2020 - 09.2021
Smart Hotel Seremban
Mr Raghu
01.2020 - 03.2020
Some College (No Degree) - Bakery
Primus Institute of Technology
11.2014 - 06.2026
Sjk T Lorong Java Lane
Some College (No Degree) - It Computer System Maintenance
Tafe College