Summary
Overview
Work History
Education
Skills
Websites
Languages
Work Preference
Work Availability
Timeline
Receptionist
Kalaivani Chandragasu

Kalaivani Chandragasu

Kuala Lumpur

Summary

Experienced professional with over six years in customer service, recruitment coordination, and administrative support. Skilled at building rapport with clients and internal teams, managing complex tasks, and maintaining accuracy under pressure. Known for strong organization, multitasking, and a proactive mindset in a fast-paced environment. Adept at back-end operations, system handling, and ensuring smooth communication across departments to support overall business efficiency and customer satisfaction.

Overview

7
7
years of professional experience

Work History

HR, Recruiter

Malayan Banking Berhad
12.2023 - 12.2024
  • Liaised with hiring managers to align intern recruitment needs
  • Verified documents and handled onboarding processes
  • Maintained accurate tracking for applications, rejections, and candidate records

Customer Service Representative

Bolehjahit by SewSol Sdn Bhd
05.2022 - 07.2023
  • Provided in-store and virtual customer support to both Malaysian and Singaporean clients
  • Demonstrated sewing machine functionality and explained product features to customers
  • Handled inquiries via email and live chat, e-commerce platform orders and overseas clients
  • Maintained and updated product catalogues for sewing accessories, including international brands (Vietnam, Japan, Germany)
  • Managed inventory, stock updates, and backend order processing
  • Liaised with international suppliers and supported overall backend operations for smooth store performance

Personal Assistant

MarketingPlus Sdn Bhd
01.2018 - 02.2022
  • Provided direct administrative and operational support to the CEO
  • Handled internal communication, scheduled meetings, and managed correspondence
  • Prepared weekly and monthly reports, tracked company performance and tasks
  • Supported document control and cross-department coordination

Administrative Executive / Office Support

Saro First Service Enterprise
01.2018 - 02.2022
  • Company Overview: Provided full administrative and operational support for a government project-based scrap metal company (clients included KTM, FELDA, and other agencies)
  • Supported the Senior Director in pre-tender, contract review, and submission processes
  • Coordinated meetings, reviewed contracts, and managed schedules
  • Maintained performance tracking spreadsheets and handled internal documentation
  • Provided full administrative and operational support for a government project-based scrap metal company (clients included KTM, FELDA, and other agencies)

Education

Diploma - IT- Administrative System Computer

Institut Teknologi Perak Sdn Bhd
01.2017

SPM - undefined

Sekolah Menengah Jelapang Jaya
01.2012

Skills

  • Microsoft Office
  • Excel
  • Word
  • PowerPoint
  • Autocount Accounting
  • POS
  • Time Management
  • Communication
  • Team coordination

Languages

Bahasa Melayu
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Work-life balanceCareer advancementCompany CultureHealthcare benefits

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

HR, Recruiter

Malayan Banking Berhad
12.2023 - 12.2024

Customer Service Representative

Bolehjahit by SewSol Sdn Bhd
05.2022 - 07.2023

Personal Assistant

MarketingPlus Sdn Bhd
01.2018 - 02.2022

Administrative Executive / Office Support

Saro First Service Enterprise
01.2018 - 02.2022

Diploma - IT- Administrative System Computer

Institut Teknologi Perak Sdn Bhd

SPM - undefined

Sekolah Menengah Jelapang Jaya

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Kalaivani Chandragasu