KALAIARASAN MUNIANDY
SENIOR PROJECT ENGINEER
Kuala Selangor, Selangor
Summary
A self-motivated, dynamic team player with over 10 years of experience in the high-volume manufacturing industry. Possess excellent decision-making and communication skills as well as good organizational, project management and people management abilities. Experience in handling various projects.
Overview
18
18
years of professional experience
8
8
years of post-secondary education
4
4
Languages
Work History
Senior Project Engineer
PETRONAS DIGITAL (M) SDN BHD
12.2019 - 06.2024
- To lead the technical team and PETRONAS project implementation
- Monitor project and program delivery and implementation of project and program plans and processes to ensure the execution of project deliverables within agreed parameters
- Maintain working relationships with internal and external (contractors, subcontractors, vendors) team members to ensure collaboration and develop and build staff through training
- To perform site survey that includes inspection of power cable, horizontal cabling, and site readiness
- To perform installation of ICT devices (Network Switch, Servers, Access Control System, Building CCTV Security System, Fire Alarm System) at site
- To perform Factory Acceptance Test (FAT), Site Acceptance Test (SAT) integration Site Acceptance Test (iSAT) for ICT devices
- To perform advance configuration for ICT devices such as Network Switch, Access Control System, Building CCTV Security System and Fire Alarm System
- To perform troubleshooting, testing & commissioning of ICT related devices ( Access Control System, Building CCTV Security System)
- To perform configuration Cisco Switch, Access Control System, Building CCTV Security System, Public Address System
- To perform project design environment, deployment and support Cisco, Aruba Equipment, Johnson Controls & KABA, Hikvision.
- Established strong working relationships with clients to ensure clear communication of expectations and requirements throughout the project lifecycle.
- Identified potential risks early in the process, allowing proactive mitigation measures to prevent delays or setbacks.
- Enhanced team productivity with regular progress meetings, thorough task allocation, and prioritization of tasks based on urgency and importance.
- Led development of innovative solutions that addressed complex technical challenges, contributing to successful project outcomes.
Service Engineer
TYCO FIRE, SERVICE AND SECURITY (M) SDN BHD
06.2018 - 01.2019
- To conduct site survey, cost assimilation and system recommendation for new project
- Coordinate with customer for new system installation
- To commissioning and testing new security system at site
- Conduct operator and maintenance training to hand user
- Guide and train new technical staff
- Allies with contractor for new project cabling and quotation
- Prepare quotation for New and upgrading Security System to customers
- Advise and prepare execute preventive maintenance for security system such as: Alarm system, Card access system, Surveillance CCTV, Electronic guard tour system, Auto gate system / Flap Barrier / Turnstile, Intercom system.
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
- Engaged in first-level support for customers requiring routine support and troubleshooting.
- Tested and checked performance of hardware and software programs.
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
- Tested systems, noting issues and completing preventive maintenance.
- Managed maintenance activities, supervised staff, and inspected equipment.
Service Engineer
ADT SERVICES MALAYSIA SDN BHD
06.2012 - 01.2018
- To conduct site survey, cost assimilation and system recommendation for new project
- Coordinate with customer for new system installation
- To commissioning and testing new security system at site
- Conduct operator and maintenance training to hand user
- Guide and train new technical staff
- Allies with contractor for new project cabling and quotation
- Prepare quotation for New and upgrading Security System to customers
- Advise and prepare execute preventive maintenance for all security system such as: Alarm system, Card access system, Surveillance CCTV, Electronic guard tour system, Auto gate system, Intercom system.
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
- Tested and checked performance of hardware and software programs.
- Improved system efficiency with thorough troubleshooting and root cause analysis of technical issues.
- Worked cross-functionally within organization and external partners, integrators and vendors.
- Installed, configured and tested equipment on specialized platforms.
- Increased client retention, delivering exceptional customer service during on-site visits and remote support sessions.
- Ensured compliance with safety regulations during installations and repairs, prioritizing a safe work environment at all times.
- Developed preventive maintenance schedules to minimize downtime and optimize performance.
- Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
Senior Technical Specialist
CHUBB MALAYSIA SDN BHD
02.2008 - 01.2012
- To conduct site survey, cost assimilation and system recommendation for new project
- Coordinate with customer for new system installation
- Run commissioning and testing at site
- Conduct operator and maintenance training to hand user
- Guide and train new technical staff
- Allies with contractor for new project cabling and quotation
- Prepare quotation for upgrading system and new customers
- Prepare and execute preventive maintenance for all system such as: Alarm system, Card access system, CCTV, Electronic guard tour system, Auto gate system.
- Led technical workshops, sharing expertise with colleagues to improve overall team capabilities.
- Collaborated with cross-functional teams to deliver high-quality projects within tight deadlines.
- Boosted customer satisfaction by addressing complex technical issues in a timely manner.
- Troubleshot systems comprised of security alarms and Internet connectivity.
Service Technician
NIMROD ENGINEERING (M) SDN BHD
03.2006 - 01.2008
- Carry out demo during pre-sales process
- Run commissioning and testing at site
- Conduct operator and maintenance training to end user
- To attend and rectify defect call via phone
- Preventive maintenance for all system such as: Bagged X-ray machine Rapiscan, Metal detector, CCTV System, Alarm system
- Attend to customer technical enquiry
- Submit monthly progress report to Technical Manager on pending job, defect item and stock balance.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
- Managed inventory levels effectively by accurately recording usage data and proactively replenishing stock when needed.
- Delivered comprehensive service reports to clients, detailing maintenance work performed and recommendations for future care.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Tested systems, noting issues and completing preventive maintenance.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Cleaned stains from fabric or garments using spray guns and cleaning fluid.
Education
Sijil Pelajaran Malaysia (S.P.M) -
S.M Sultan Sulaiman Shah
01.1999 - 12.2004
Certificate in Electrical - undefined
Collage Intra (MLVK)
01.2005 - 12.2005
Diploma in Engineering Resource Management - undefined
UTM- University Technology Malaysia
06.2011 - 12.2012
Skills
Computer literate
Availability
I will be available for an appointment at your convenience with prior arrangement and available for the job upon a month notice. Thank you.
Others
B2 and D, Owned transport (car and motor bike)
Personalcharacteristic
I am self-confidents and more friendly surrounding people. I can mingle around fast, diligent at work, eager to learn and accept guidance, I am a fast learner and have passion to bring the best result out my work with confidence.
Preferredworkingstyle
I am comfortable working in organized environment with friendly colleagues, cooperative superiors and professional management. I would like to pursue my career in well developed and establish organization like yours. It will be great to be part of your firm which, have maintain good reputation all these years.
References
- Mr Iswanuddin, Head of Project Delivery, Petronas Digital (M) Sdn Bhd, +6016 311 4403
- Mr Suthakar @ Suresh, ACVS Manager, Johnson Control (M) Sdn Bhd, +6011 1778 8367
Personal Information
- Age: 36th
- Height: 183 cm
- Weight: 91 kg
- Health Status: Excellent
- Date of Birth: 06/20/86
- Gender: Male
- Nationality: Malaysian
- Marital Status: Married
Timeline
Senior Project Engineer
PETRONAS DIGITAL (M) SDN BHD
12.2019 - 06.2024
Service Engineer
TYCO FIRE, SERVICE AND SECURITY (M) SDN BHD
06.2018 - 01.2019
Service Engineer
ADT SERVICES MALAYSIA SDN BHD
06.2012 - 01.2018
Diploma in Engineering Resource Management - undefined
UTM- University Technology Malaysia
06.2011 - 12.2012
Senior Technical Specialist
CHUBB MALAYSIA SDN BHD
02.2008 - 01.2012
Service Technician
NIMROD ENGINEERING (M) SDN BHD
03.2006 - 01.2008
Certificate in Electrical - undefined
Collage Intra (MLVK)
01.2005 - 12.2005
Sijil Pelajaran Malaysia (S.P.M) -
S.M Sultan Sulaiman Shah
01.1999 - 12.2004
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