Kai Wen Low
Biotechnologist
Summary
Hardworking employee enthusiastic about learning chemical and biotechnology field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Sales Technician
Duta Kimia (M) Sdn Bhd
12.2021 - Current
- Enhanced customer satisfaction with timely troubleshooting and resolution of product-related issues.
- Maintained accurate records of customer interactions, ensuring seamless communication and follow-up throughout the sales process.
- Increased sales revenue by providing exceptional product knowledge and technical support to customers.
- Coordinated closely with internal teams such as finance and logistics departments to ensure smooth order processing for all clients' transactions.
Teaching Lab Technician
IMU University
11.2019 - 11.2020
- Collaborated with multidisciplinary teams for timely completion of research projects.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
- Documented experimental procedures thoroughly, facilitating effective communication among team members.
- Enhanced laboratory efficiency by streamlining sample collection and processing procedures.
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
- Managed inventory of laboratory supplies, reducing waste and optimizing resource allocation.
Education
Bachelor of Science - Biotechnology
University of Nottingham Malaysia
Semenyih, Selangor 04.2001 -
Skills
Sales Strategies
Sales consultation
Competitor research
Client Service
Customer Service
Customer Needs Assessment
Proposal Development
Sales consultation
Timeline
Sales Technician
Duta Kimia (M) Sdn Bhd
12.2021 - Current
Teaching Lab Technician
IMU University
11.2019 - 11.2020
Bachelor of Science - Biotechnology
University of Nottingham Malaysia
04.2001 -