Summary
Overview
Work History
Education
Skills
Software
Certification
Availability
Timeline
Generic
Kaisnevi Shanmugam

Kaisnevi Shanmugam

Office Executive | Accounts & Administration
Johor Bahru, Johor

Summary

An accounts and administrative professional with over 5 years of combined experience in accounts support, office administration, payment processing, documentation, customer coordination and general business operations. Experienced in managing invoices, e-payments, billing, financial records, vendor coordination and day-to-day office functions. Organised, adaptable and capable of managing multiple responsibilities independently in a fast-paced environment.

Overview

3
3
Languages
1
1
Certification
8
8
years of professional experience

Work History

Accounts & Administrative Assistant

Savills Property Management Pte Ltd
05.2023 - Current
  • Managed invoice processing, payment preparation and supporting documentation for accounts payable.
  • Prepared and processed electronic payments, payment vouchers and related financial records.
  • Managed billing records, payment tracking and follow-up of outstanding accounts.
  • Handled petty cash, collections, bank-in documentation and financial filing.
  • Coordinated with vendors, management and internal departments on payment and administrative matters.
  • Prepared reports, correspondence, notices and other business documentation.
  • Maintained accurate financial and administrative records across physical and digital filing systems.
  • Coordinated daily office operations and handled multiple administrative requirements independently.
  • Supported end-to-end AGM coordination, including preparation of meeting materials, vendor liaison, documentation, logistics and administrative follow-up.

Quality Administrator / Inspection

STATSChipPAC
12.2021 - 05.2023
  • Maintained quality records, inspection logs and controlled documents to support audit readiness and compliance.
  • Tracked non-conformance reports and coordinated follow-up on corrective actions with cross-functional teams.
  • Prepared and organised audit evidence, reports and compliance documentation for internal reviews.
  • Reviewed quality data for accuracy and highlighted process deviations for timely follow-up.

Sales & Administrative Assistant / Telemarketer

ZOE Network Sdn Bhd
12.2018 - 10.2021
  • Managed outbound telemarketing calls, promoted products/services and followed up with prospective and existing customers.
  • Handled customer enquiries, sales follow-ups and maintained accurate customer and sales records.
  • Supported daily sales administration, including documentation, data entry, filing and preparation of reports.
  • Coordinated with customers and internal teams to ensure smooth order processing, follow-up and general office operations.

Education

Diploma in Accounting And Finance - Accounting And Finance

PSB Academy Marina Square
Singapore
04.2001 -

Certificate in Business Management - Business Management

PSB Academy Marina Square
Singapore
04.2001 -

SPM (Sijil Pelajaran Malaysia) -

SMK Sultanah Engku Tun Aminah
Johor Bahru, Malaysia
04.2001 -

Skills

  • Accounts Payable & Receivable
  • Invoice & Payment Processing
  • Bookkeeping
  • Cashbook & Petty Cash Reconciliation
  • Billing & Payment Follow-up
  • Vendor Coordination
  • Office Administration
  • Document & Records Management
  • Report Preparation
  • Audit & Compliance Documentation
  • Microsoft Excel
  • Microsoft Word
  • SharePoint
  • Data Entry & Accuracy
  • Customer / Stakeholder Coordination
  • Meeting & AGM Coordination

Software

Microsoft Excel

Microsoft Word

Microsoft Access

Microsoft Powerpoint

Sage

SharePoint

UOB Infinity

ICondo

Certification

Pearson LCCI Level 2 Certificate in Book-keeping & Accounts

Availability

Immediate

Timeline

Accounts & Administrative Assistant

Savills Property Management Pte Ltd
05.2023 - Current

Quality Administrator / Inspection

STATSChipPAC
12.2021 - 05.2023

Sales & Administrative Assistant / Telemarketer

ZOE Network Sdn Bhd
12.2018 - 10.2021

Diploma in Accounting And Finance - Accounting And Finance

PSB Academy Marina Square
04.2001 -

Certificate in Business Management - Business Management

PSB Academy Marina Square
04.2001 -

SPM (Sijil Pelajaran Malaysia) -

SMK Sultanah Engku Tun Aminah
04.2001 -
Kaisnevi ShanmugamOffice Executive | Accounts & Administration