KAI JIE GOH

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

• Regional Head, Parts, Tan Chong Ekspres Auto Servis, 11/2021, present, Establish key Parts Operation standards to workshop parts store operations and management, Attend and resolve difficult customer's complaint pertaining to part issues, Review workshop MOS, Aging Stock & Back-order, Conduct periodic audit to workshops to ensure Parts SOP compliance including AS-DOS Parts Standards, Arrange and coordinate annual stock take exercise., Conduct workshop parts store training to improve Head of Workshop & Part Staff skill and knowledge.
• Officer, Parts, Tan Chong Ekspres Auto Servis, 06/2019, 10/2021, Provide monthly report on workshop spare parts performance, Review workshop stock level to ensure sufficient stock for daily operation, Attend enquiries from customer and frontliner

• Ahmad Zakri Bin Ibrahim, Nationwide Parts Support Manager, +(60) 12 6832272
• Andrew Chong Wai Hoong, Head of Region, +(60) 16 3311075

Highly motivated Parts Regional Head who has 5 years experience in managing and coordinating material-flow. Strong leadership, excellent time management and a customer service orinted mindset. Excited to contribute skills and experience to proactive approach to my next career.