Kah Hau Choo
AC Technician
Kajang, Selangor
Summary
Accomplished Senior AC Technician with extensive experience at Juncon Air Conditioning Engr Trading, excelling in HVAC system troubleshooting and installation. Proven ability to enhance customer satisfaction through effective communication and technical expertise in refrigeration systems. Recognized for streamlining processes, resulting in increased efficiency and reduced equipment downtime.
Developed skills in complex problem-solving and technical maintenance within fast-paced HVAC environment. Seeking to transition into new field where expertise in system troubleshooting and client service can be utilized. Committed to leveraging technical acumen and customer-focused approach in new career path.
Overview
20
20
years of professional experience
3
3
Languages
Work History
Senior AC Technician
Juncon Air Conditioning Engr Trading
02.2020 - 02.2025
- Troubleshot electrical components within HVAC systems, resolving issues quickly while adhering to safety protocols.
- Conducted thorough safety inspections, ensuring compliance with industry standards and regulations.
- Streamlined work processes, resulting in faster turnaround times for AC system repairs and installations.
- Worked closely with sales teams to provide technical support during the bidding process for new contracts, resulting in higher win rates.
- Increased customer satisfaction by efficiently diagnosing and repairing complex AC systems.
- Installed ductwork efficiently while following best practices for proper airflow distribution throughout buildings.
- Reduced equipment downtime through regular maintenance and timely repairs of air conditioning units.
- Assisted in the design and installation of customized AC systems tailored to individual client needs.
- Developed strong relationships with clients by delivering exceptional service and addressing concerns promptly.
- Successfully completed all assigned projects within budget constraints, maximizing profits for the company.
- Optimized inventory management by maintaining accurate records of parts and supplies used during servicing jobs.
- Collaborated with other technicians to troubleshoot difficult issues, leading to successful resolutions.
- Enhanced team productivity by providing mentorship and training to junior technicians.
- Performed preventative maintenance on commercial AC systems, reducing costly breakdowns and extending equipment lifespan.
Senior AC Technician
ES HVAC
02.2012 - 11.2019
- Troubleshot electrical components within HVAC systems, resolving issues quickly while adhering to safety protocols.
- Conducted thorough safety inspections, ensuring compliance with industry standards and regulations.
- Streamlined work processes, resulting in faster turnaround times for AC system repairs and installations.
- Worked closely with sales teams to provide technical support during the bidding process for new contracts, resulting in higher win rates.
- Increased customer satisfaction by efficiently diagnosing and repairing complex AC systems.
- Collaborated with other technicians to troubleshoot difficult issues, leading to successful resolutions.
- Optimized inventory management by maintaining accurate records of parts and supplies used during servicing jobs.
AC Technician
Thiam Seng Electrical Trading
10.2009 - 12.2011
- Replaced dirty filters throughout system of air handlers every 6 months following routine maintenance schedule.
- Cleaned sheet metal ducts, evaporator coils, drip pans, axial, and centrifugal fans and capacitor-start and resistance-start motors.
- Soldered and rewired internal electrical components of air handlers and condensers.
- Simplified complex technical information for clients, ensuring they understood the benefits and limitations of different AC system options.
- Demonstrated adaptability by working on various brands and models of air conditioning units successfully.
- Communicated with supervisors to gather system malfunctions symptoms and locations for diagnosis and correction.
- Maintained a high level of customer satisfaction with timely and accurate diagnoses of AC issues.
AC Technician
FS Precision Sdn Bhd
03.2005 - 08.2009
- Replaced dirty filters throughout system of air handlers every [Number] months following routine maintenance schedule.
- Cleaned sheet metal ducts, evaporator coils, drip pans, axial, and centrifugal fans and capacitor-start and resistance-start motors.
- Soldered and rewired internal electrical components of air handlers and condensers.
- Simplified complex technical information for clients, ensuring they understood the benefits and limitations of different AC system options.
- Demonstrated adaptability by working on various brands and models of air conditioning units successfully.
- Communicated with supervisors to gather system malfunctions symptoms and locations for diagnosis and correction.
- Tested capacitors, transistors, and transformers for proper continuity and resistance.
- Maintained a high level of customer satisfaction with timely and accurate diagnoses of AC issues.
- Reduced energy costs for clients by recommending and implementing energy-saving solutions for their AC systems.
Education
No Degree - Cidb Pesonal Card
CIDB Malaysia
Kuala Lumpur, Malaysia 05.2001 -
No Degree - Fire Watcher & Fire Fighting Competency
Fire Watcher & Fire Fighting
Johor Bahru, Johor, Malaysia 05.2001 -
Daikin RA Service - AC Inventer & Non Inventer Troubleshooting
Adtec Shah Alam
Shah Alam, Selangor, Malaysia 05.2001 -
High School Diploma -
SMK Jln Reko
Kajang 05.2001 -
Skills
Commissioning
Ventilation systems
Indoor air quality
Load calculations
Equipment installation
Electrical wiring
Piping systems
Refrigeration systems
Chiller maintenance
Control systems
Air balancing
Cooling towers
Steam systems
HVAC and refrigeration systems
Leak checks
Timeline
Senior AC Technician
Juncon Air Conditioning Engr Trading
02.2020 - 02.2025
Senior AC Technician
ES HVAC
02.2012 - 11.2019
AC Technician
Thiam Seng Electrical Trading
10.2009 - 12.2011
AC Technician
FS Precision Sdn Bhd
03.2005 - 08.2009
No Degree - Cidb Pesonal Card
CIDB Malaysia
05.2001 -
No Degree - Fire Watcher & Fire Fighting Competency
Fire Watcher & Fire Fighting
05.2001 -
Daikin RA Service - AC Inventer & Non Inventer Troubleshooting
Adtec Shah Alam
05.2001 -
High School Diploma -
SMK Jln Reko
05.2001 -