Organised Secretary brings attention to detail, time management abilities and multitasking expertise honed through diverse clerical assignments. Offers strengths in maintaining professional reception spaces, coordinating correspondence and arranging meetings. Works well independently to support team needs.
Overview
23
23
years of professional experience
Work History
Personal Assistant to Director
Temokin Credentials Sdn Bhd
03.2025 - Current
Maintain and organize the Director’s calendar, including scheduling meetings, appointments, and travel arrangements.
Prioritize and manage incoming requests and conflicting priorities to ensure the Director’s schedule is well-organized.
Handle phone calls, emails, and correspondence on behalf of the Director, ensuring timely responses and follow-ups.
Prepare and review documents, presentations, and reports as needed by the Director.
Act as a liaison between the Director and other team members, clients, and external partners.
Organize travel itineraries, including flight bookings, accommodation, transportation, and meeting arrangements.
Coordinate internal and external meetings, events, and conferences as requested by the Director.
Draft and proofread internal and external correspondence, reports, and presentations.
Manage and maintain filing systems, both physical and digital, ensuring that all documents are easily accessible and up to date.
Prepare and process expense reports, invoices, and other financial documents.
Organize and maintain the Director’s office, including ensuring proper filing and storage of documents, and maintaining an efficient workflow.
Handle administrative tasks such as photocopying, scanning, and organizing documentation.
Handle confidential information with the utmost discretion and professionalism.
Manage sensitive matters with tact and respect.
Perform any other administrative tasks or projects as required by the Director.
Assist with the preparation of materials for Board meetings or executive presentations.
Secretary to Chief Executive Officer
Kuala Lumpur Golf & Country Club Bhd.
03.2014 - 08.2020
Office Administrator to General Manager
Kuala Lumpur Golf & Country Club Bhd.
09.2020 - 07.2023
Provide a full range of administrative and support services for General Manager's office that includes:
Organised professional calendars, sending reminders and updates for upcoming meetings and events.
Assist, prepare and coordinating Board Meeting and other Group meetings documents.
Dealt with confidential and sensitive data and appropriately maintained records.
Acted with diplomacy and maintained confidentiality when dealing with sensitive issues.
Documented and shared weekly meeting minutes.
Maintained organised filing system documenting business operations.
Managed competing priorities, moving between tasks at short notice to meet deadlines.
Coordinated and supervise all department heads on leave management system.
Consolidate reports from all department heads on time, review and cross check on the accuracy and relevance date compiled.
First point of contact across organization i.e., news, trainings and events.
Established strong professional relationships with personnel at multiple levels whilst remaining flexible to take initiative and meet tight deadlines.
Coordinating and assisting in the international golf tournaments.
Assisting in administrative work in tenancies.
Identified depleted items, requested supplies and submitted Purchase Orders (POs) to Procurement Dept. to replenish stock.
Personal Assistant to Executive Director
S.I. Design Sdn. Bhd
09.2011 - 02.2014
Manage and maintain the ED's diary.
Prioritised workload and managed multiple conflicting deadlines with attention to detail and within set timelines.
Edited and finalised letters before distribution to check for clarity and accuracy.
Ensure busy diary commitments, papers and travel arrangements are managed effectively including producing a daily folder with diary, necessary papers etc.
Acted as second set of eyes and ears to pre-empt employer needs and requirements.
Manage health, car and travel insurance for ED.
Prompt ED of passport validity and working permit datelines.
Supported HR with employee hiring and leaving processes.
Secretary to Head of Software Development
Tricubes Berhad
02.2010 - 08.2011
Prepare and manage correspondence, reports and documents.
Coordinated reports across all departments by updating internal database daily.
Communicate verbally and in writing to answer inquiries and provide information.
Answered inbound telephone calls promptly, directing clients, vendors and general queries to relevant teams.
Support and coordinate documents for tenders.
Organizing and preparing documentation during CMMI Level 3.
Maintained organised filing system documenting business operations.
Secretary to Property Manager
UBN Tower Sdn Bhd
02.2008 - 01.2010
Secretary to Managing Director
AT Ambassy (M) Sdn Bhd
01.2007 - 01.2008
Personal Assistant to Managing Director
F&R Exhibition and Conference Sdn Bhd
09.2005 - 01.2007
Legal Clerk / Secretary
Ram Reza & Muhammad
02.2003 - 04.2005
Admin Clerk and Receptionist
J.G. Global Sdn Bhd
03.2002 - 01.2003
Education
SPM - Arts & Accounting
Bukit Bintang Girls' School
Skills
Microsoft Office
365
Sharepoint
Calendar management
Travel planning and coordination
Interdepartmental communication
Time management
Prioritization and multitasking
Confidentiality and discretion
Problem-solving and decision-making
Adaptability and flexibility
Strong written and verbal communication
Attention to detail
Research and information gathering
Team collaboration and support
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Referrals
Mr. Steven Thielke, +65 8422 5677, thielke1@gmail.com
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