Summary
Overview
Work History
Education
Skills
Extra-Curricular Activities
Personal Information
Accomplishments
Interests
Timeline
Generic
Kabilan Murugaiah

Kabilan Murugaiah

Public Relations
Puchong

Summary

Dynamic and outgoing, I thrive in communication and building meaningful connections. My persistence and adaptability enable me to navigate challenges, ensuring efficiency in any environment. Passionate about public policy and community service, I am dedicated to driving impactful initiatives that create real change. With a strong foundation in customer service and critical thinking, I excel in problem-solving, operational management, and fostering positive interactions. Beyond my professional pursuits, I am actively involved in sports, particularly futsal, which has strengthened my teamwork, discipline, and resilience. Constantly seeking growth, I embrace new opportunities, believing in the power of experience and adaptability to drive meaningful progress.

Overview

6
6
years of professional experience
6
6
years of post-secondary education
3
3
Languages

Work History

Intern

Pusat Khidmat Rakyat Parlimen Puchong
07.2024 - Current
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Analyzed problems and worked with teams to develop solutions.

Professional Futsal Player

Kuala Lumpur CIty Futsal Club
01.2024 - Current
  • My ultimate goal is to play for the national team one day or even to work under the Ministry of Sports and Youth.
  • Developed strong communication skills within the team, fostering a positive atmosphere and promoting teamwork.
  • Managed full-time sports career while simultaneously finishing undergraduate studies.

Customer Service Agent

SCICOM - SHOPEE
06.2021 - 10.2022
  • Delivered exceptional customer service, consistently achieving positive feedback and high satisfaction ratings
  • Expertly managed a high volume of inbound calls, emails and chats efficiently resolving inquiries and concerns
  • Demonstrated strong problem-solving skills, effectively addressing and mitigating customer issues
  • Maintained in-depth product knowledge to provide accurate information and recommendations

Tally Clerk Supervisor

SM MARINE
01.2019 - 12.2021
  • Worked as a tally clerk whereby to ensure all stocks and logistics services are handled; calculated accordingly

Education

Master of Public Administration - Political Science

University of Malaya
Petaling Jaya, Selangor, Malaysia
06.2025 - Current

Bachelors of International Relations With Honours - International Relations

UNISZA
Kuala Terengganu, Terengganu, Malaysia
10.2021 - 12.2024

STPM - undefined

KOLEJ TINGKATAN 6
01.2021 - 12.2021

SPM -

SMK PUCHONG BT 14
01.2018 - 12.2018

UPSR -

SJK (T) PUCHONG
Puchong Batu Dua Belas, 10
01.2013 - 12.2013

Skills

  • INTERPERSONAL COMMUNICATION SKILLS
  • GENERAL OFFICE FUNCTIONS
  • CUSTOMER SERVICE

  • TEAM MANAGEMENT
  • EXCELLENT ORGANIZATIONAL AND MULTI-TASKING SKILLS

Extra-Curricular Activities

My futsal journey began in 2019 at the age of 18, driven by passion and a commitment to continuous improvement. In 2022, I had the honor of representing Negeri Sembilan, where we secured bronze in the MPFL, a major milestone in my career. The following year, I played for KPT PST Mustangs (2023), gaining further competitive experience.

In 2024, I took on a new challenge with Terengganu, further sharpening my skills at the national level. Now in 2025, I proudly represent Kuala Lumpur City, continuing to push my limits and contribute to my team’s success.

Futsal has shaped me into a disciplined and resilient athlete, instilling teamwork and perseverance—qualities that drive me both on and off the court.

Personal Information

  • Date of Birth: 02/27/01
  • Nationality: Malaysian

Accomplishments

  • Led the Sumbangan Cermin Mata Anak Murid B40 initiative under YB Yeo Bee Yin, providing free spectacles to 310 students.
  • Headed the Menuju Kecemerlangan program, benefiting 120 Tamil school students.
  • Co-founded a free tuition initiative for B40 students in Puchong Batu 14.
  • Organized and led a Blood Donation Drive in collaboration with Sri Amirthanandamayi Foundation Malaysia, promoting community health and awareness.

Interests

Sports

Music

Politics

Timeline

Master of Public Administration - Political Science

University of Malaya
06.2025 - Current

Intern

Pusat Khidmat Rakyat Parlimen Puchong
07.2024 - Current

Professional Futsal Player

Kuala Lumpur CIty Futsal Club
01.2024 - Current

Bachelors of International Relations With Honours - International Relations

UNISZA
10.2021 - 12.2024

Customer Service Agent

SCICOM - SHOPEE
06.2021 - 10.2022

STPM - undefined

KOLEJ TINGKATAN 6
01.2021 - 12.2021

Tally Clerk Supervisor

SM MARINE
01.2019 - 12.2021

SPM -

SMK PUCHONG BT 14
01.2018 - 12.2018

UPSR -

SJK (T) PUCHONG
01.2013 - 12.2013
Kabilan MurugaiahPublic Relations