K KUNAVATHE P KARUPPIAH
Senior Security Officer
Johor Bahru, Johor
Summary
Dedicated Security professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
Work History
Senior Security Officer
APRO ASEAN PROTECTION PTE LTD
07.2023 - 03.2025
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Monitored CCTV cameras and alarm systems for security breaches.
- Wrote detailed reports of all security breaches and investigations.
Senior Security Officer
APRO ASEAN PROTECTION PTE LTD
08.2019 - 10.2021
- Reported irregularities such as fire and safety hazards to maintenance.
- Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Monitored central alarm systems for fire, intrusion and duress alarms and responded to emergencies.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Patrolled and monitored premises.
- Reported suspicious activities and persons to law enforcement.
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
- Moved throughout facility and among customers to remain aware of developing security situations.
Security Officer
Premier Security
09.2015 - 02.2016
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
- Contacted law enforcement in case of unauthorized persons, documents and materials.
- Reported irregularities such as fire and safety hazards to maintenance.
- Checked and verified photo identification prior to granting facility access.
- Identified violators and escorted departing personnel to guard against theft of property.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
Airport Customer Service Agent
SATS PTE LTD
06.2015 - 09.2015
- Greeting passengers on arrival at the airport Answering any queries passengers might have about their journey
- Checking bookings and issuing boarding passes Keeping passengers updated on any changes to flight information
- Directing passengers to the correct gate for their flight
- Weighing and checking in luggage Responding in a calm and professional manner to customer complaints
- General administration duties
- Make sure that late passengers get to their flights before the departure time or are booked on an alternative flight
- Following security procedures
- Checking boarding passes and passports at the boarding gate
Cinema Assistant Manager
BigCinemas Lotus Five Star
07.2013 - 03.2014
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Maintained excellent attendance record, consistently arriving to work on time.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Organize and supervise the operation of cinema
- Manage staff in areas such as the box office, Concession and train and supervise them to ensure their work is undertaken correctly.
- Perform a range of administrative duties such as coordinating rosters and payroll.
- Choose and decide on the screening times of films.
Audit Assistant
BigCinemas Lotus Five Star
07.2008 - 12.2008
- Documented sales, customer interactions and concerns, and generated update reports for senior management.
- Prepared and mailed account statements to vendors and kept meticulous correspondence documentation.
- Validated and recorded invoices and resolved discrepancies with vendors.
- Assisted management with administrative aspects of hiring and onboarding new hires and temporary staff.
- Processed employee and contractor expense reimbursements quickly, enabling payments.
- Maintained inventory of office supplies and placed orders.
- Provided assistance to guests with special needs and helped with seat accommodations.
- Submit expense reports keep staffs records (physical and digital)
- Answer and redirect phone calls Help in payroll management, preparation and payment
- Perform inventory tasks to ensure the correct amount of items are in stock Providing
- Support to the Accounting Department in HQ
- Familiarity with basic Accounting principles Collecting and verifying timekeeping information for all employees
- Calculating pay according to hours worked incorporating leaves and overtime
Cashier
BigCinemas Lotus Five Star
03.2007 - 12.2008
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.
- Provided assistance to guests with special needs and helped with seat accommodations.
- Directed patrons to specific venue locations, restrooms and will-call window.
- Provided customer service by selling tickets and merchandise, answering questions and distributing programs.
- Sold admission, processed payments and issued tickets.
- Greeted customers with smile and provided friendly, knowledgeable service.
Education
High School - Arts
SMK St Mark
12.2002
Skills
CCTV surveillance
Incident reporting
Superior customer service
Security screenings
Security equipment operation
Alarm monitoring
First aid and CPR certified
Fire safety training
Patrolling
Emergency awareness
Emergency evacuation procedures
Security guard license
Metal detector operation
Timeline
Senior Security Officer
APRO ASEAN PROTECTION PTE LTD
07.2023 - 03.2025
Senior Security Officer
APRO ASEAN PROTECTION PTE LTD
08.2019 - 10.2021
Security Officer
Premier Security
09.2015 - 02.2016
Airport Customer Service Agent
SATS PTE LTD
06.2015 - 09.2015
Cinema Assistant Manager
BigCinemas Lotus Five Star
07.2013 - 03.2014
Audit Assistant
BigCinemas Lotus Five Star
07.2008 - 12.2008
Cashier
BigCinemas Lotus Five Star
03.2007 - 12.2008
High School - Arts
SMK St Mark