Anjana K

Client : FWD Tataful Malaysia

• Facilitated User Acceptance Testing (UAT) by collaborating closely with business users, eliciting and executing business test cases to ensure alignment with operational requirements.
• Expertly estimated effort for UAT testing cycles, enabling efficient resource allocation and project planning.
• Acted as a liaison between the QA team and the development team, proactively engaging to identify and resolve issues promptly, ensuring a smooth testing process and product stability.
• Proficient in Life Asia testing, specializing in validating insurance-specific functionalities to guarantee system accuracy and reliability.
• Spearheaded the testing of affiliate and agent referral fee systems, validating commission structures and ensuring seamless financial transactions within the systems.
• Conducted rigorous iPad testing for mobile-based applications, ensuring optimal performance, usability, and compatibility across devices.
• Generated and circulated daily execution reports summarizing testing progress, issues encountered, and resolutions implemented.
• Orchestrated UAT sign-off approval from stakeholders by presenting comprehensive testing results, ensuring alignment with business expectations and project milestones.

Client: Hewlett Packard

• Directed and managed QA resources effectively as a Team Lead, overseeing their assignments, progress, and performance, resulting in optimized team collaboration and enhanced productivity.
• Orchestrated defect triage meetings, facilitating discussions between cross-functional teams to prioritize and resolve issues efficiently, thereby streamlining the QA process.
• Proficiently utilized Eclipse to create deals and opportunities within MSD or PFP systems, demonstrating proficiency in leveraging this tool to streamline business processes.
• Demonstrated expertise in using HP ALM tool and Azure DevOps for test planning, execution, and tracking, ensuring comprehensive test coverage and traceability throughout the QA lifecycle.
• Proficient in Optimus, harnessing its capabilities to enhance testing methodologies and improve overall testing efficiency within the QA domain.
• Conducted rigorous testing of web services using SOAP UI, validating functionalities and ensuring seamless integration and performance of web-based systems.

Client: MLC Limited

• MLC Limited is an Australian company providing investment, superannuation, insurance, and financial advice to corporate, institutional, and retail customers
• It is a subsidiary of the National Australia Bank and its wealth management
• Experience working on the following modules
• Billing and Collection, Technical Accounting, Scheme Alteration, Premium member Alteration, and Claims
• Worked in Outbound Communication Management system and testing reports using GMC Inspire Interactive
• Testing document flows to Record Management System (RECM)
• Experience in testing integration by testing Payloads
• Roles and Responsibilities
• Followed quality standards and procedures to minimize errors and maximize customer satisfaction
• Updated quality control standards, methods, and procedures to meet compliance requirements
• Orchestrated and led the team in executing gauge repeatability and reproducibility studies cataloging all major devices on the floor
• Involved in Capacity planning, providing estimates based on BRD, and preparing risk mitigation plans
• Experience working on Agile projects

• Expert in Tracking and Managing the Requirements using Requirement
• Traceability Matrix (RTM) that controls numerous artifacts produced by the teams across the deliverables for a project
• Develop performance dashboards tracking errors and resolutions to share updates proactively with the product team and client support
• Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance
• Reviewed project specifications and design technology solutions that met or exceeded performance expectations
• Represented software applications engineering team during large and complex development projects
• Analyzed data to coordinate installation of new systems or modification of existing systems